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Duress Alarms

MePACS Duress Alarms

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MePACS offer both a fixed and mobile Duress Alarm for lone workers who are out in the community, isolated or working at night. Giving workers the peace of mind that they have 24/7 response to the MePACS monitoring centre, in the event of an accident, violence, assault, fire or medical emergency.

Up to 95% of healthcare workers have experienced verbal or physical assault at work.

Source: Worksafe 2018

How it works

Work related violence can happen in any industry but often occurs in health and community workers, aged care, social care, retail and real estate.

As an employer you have a duty of care to protect and keep your workers safe. We work with you to support your occupational health and safety policies. By having a duress alarm it could also increase staff retention, morale and reduce sickness.

The duress alarm gives your workers the confidence and reassurance to get on with their job, knowing that there is 24/7 assistance at the touch of one button if they need help. It’s quick and simple to activate and no need to find a mobile phone or log onto Apps. Time is of the essence when a situation arises.

  • The worker wears the pendant around their neck or clipped to pants/pocket at all times.
  • Press the button when they feel under duress. They can also press the button before they enter a client premises if they feel they are high risk to alert us.
  • We will respond within 2 minutes and identify the location.
  • MePACS will call your manager or emergency services to send help to you.
  • We will then keep in contact with you until help arrives and the message is recorded which can later be used if required.

Enquire Now

or call 1800 685 329


Workers who are most at risk are:

  • People working alone, are isolated or in remote areas
  • Two way communication with build in speakers and microphone
  • Have very few people on site
  • Work in unpredictable environments
  • Dealing with the community face to face
  • Showing clients around real estate properties
  • Providing care to people who are in distress, afraid or ill

The MePACS Duress Service offers:

  • 24/7 response by fully trained staff based in Australia
  • Activations that are responded to within 2 minutes
  • Quick and simple – one button activation
  • Two way voice communications with our response team
  • Built in microphone to record conversations
  • Devices can be shared by a team
  • Optional silent response
  • GPS locator so we can identify your location (within a 10 metre radius outside)
  • We are backed by an Australian Public Health Service - so we care about your welfare and safety
  • We have over 28 years’ experience in emergency response

50% of the major health care providers in Melbourne are using a MePACS Duress Alarm to keep their workers safe.

Enquire Now

or call 1800 685 329

Since having the MePACS mobile duress alarm, it has given me additional confidence & reassurance knowing if a situation was to arise when I am out in the field, assistance is only a touch of a button away. The device is lightweight and doesn’t hinder me in my day to day activities at work.

Sharon – Community Occupational Therapist View more