How it works


Press the help button


We will speak to you via the base unit within 2 minutes


We'll identify what help you need


We'll call your contact or emergency service


We stay in contact with you until we know you're okay

You wear the pendant on your wrist or around your neck.  If you need assistance you press the button on the pendant and this sends a signal to the MePACS response team, who will then call you within 2 minutes.  

There is no need to pick up the phone – our operators will speak to you through the MePACS base unit which is installed in your home, assess the situation and then send help or call the nominated contact person. We then stay in contact with you until we know you're okay.

In the event of a fall or accident - you can rely on us to provide the right support day or night.

All pendant activations are responded to within 2 minutes.
Independent living for you, peace of mind for your family.
You're safer with MePACs

What our customers say

The personal alarm service gave my father the confidence, security and independence to live on his own following a stroke.

Lyn, Toorak