07 Oct 20

National Carers Week 2020: MePACS Shares our Gratitude for Carers

Alayna Hansen | Healthcare Tips , MePACS News

What would we do without someone to care for us?

No matter what age or relationship, having someone committed to providing essential care to you is an incredible gesture of support and selflessness.

National Carers Week recognises and celebrates 2.65 million carers in Australia who make significant contributions to their families and community.

It also provides an opportunity to discuss and raise awareness about the diverse roles of carers and how they help many seniors, people living with disabilities and those with chronic conditions or compressed immunity to live the best quality of life possible.

At MePACS, we want to thank the thousands of Australians who care for our clients in myriad ways – as a family member, friend, home care provider, NDIS support coordinator or even as their first emergency contact.

Their unwavering dedication, respect and compassion does not go unnoticed.

What does a carer do?

People can become carers through their profession, over time as a person’s health deteriorates or quite suddenly after a medical emergency or injury.

Carers monitor overall health and well-being, ensure personal safety and help the person they care for stay independent as long as possible. They also provide encouragement, entertainment and companionship.

Some carers may take on a nursing role, where they provide 24-hour assistance to a family member with high care needs, such as a disability or age-related illness. They ensure their needs are met in regards to medical care, cleaning, cooking, hygiene and other everyday necessities.

Other carers assist people who are quite self-reliant but may need help or guidance with banking, shopping, housework or getting to and from appointments.

Although being a carer for a family or friend is generally unpaid, we also want to share our gratitude for those who provide care professionally as well.

For our clients with home care packages, MePACS assists their carer to choose a personal alarm most suitable to their lifestyle.

For our clients who are NDIS participants, MePACS works together with their support coordinators to ensure their safety and independence are prioritised.

How does MePACS help carers?

Caring for someone provides many rewards, including personal growth, improving skills and strengthening the relationship with the person being cared for.

While some carers want to give 24/7 care and support, this isn’t always possible.

MePACS gives carers the peace of mind that they deserve with our range of home, mobile and watch alarms – relieving the stress of worrying about their loved one being safe and comfortable when they aren’t there.


Gail and Barry decided a MePACS personal alarm would give the reassurance they needed to keep Gail’s mum Betty living independently in her own home.

When Betty broke her pelvis in 2018, she had fallen out of bed and couldn’t get up.

“Betty may not have made it if she didn’t have the MePACS alarm around her neck. Who knows how long until someone may have found her lying on the floor?” said Barry.

“I have and will continue to recommend MePACS to people, as I believe it saved her life.”


Michael agrees MePACS provides his mum with the expedient response she needs when she is unwell.

Just before Christmas 2017, the quick actions of the MePACS response team saved Grace from major surgery.

“I’m so grateful for the MePACS service to get help to my mum so quickly. Having the MePACS alarm gives me so much more peace of mind that mum is safe and I don’t have to worry,” said Michael.

“The staff are always very helpful and friendly and take a genuine interest in their clients’ welfare. It’s a great service to have and worth every dollar.”


Karen’s mum Shirley is also thankful for the personal touch of knowing there is always someone to respond from MePACS.

“Several years ago, we decided to buy the Care Alert autodialler alarm for mum, but as time went on she was depending upon us more and more to respond to her calls for help.

I became increasing concerned for her safety as I couldn’t always be there when she needed me.

MePACS gives me peace of mind in knowing someone is always there to respond to mum’s signal for help within 2 minutes.

We are so thankful that we can rely on the MePACS team now to keep mum safer and living independently in her own home.”

Give your loved ones the independence they deserve with a MePACS personal alarm. For more information on our service, please call our team on 1800 685 329 or visit our website.