Mepacs is a service provided by Peninsula Health ABN 52 892 860 159 (‘we’, ‘us’, ‘our’).
We are bound by the Information Privacy Act 2000 (Vic), the Health Records Act 2001 (Vic) and the Health Services Act 1988 (Vic).
We collect personal information about you and your Contact Persons, including:
(a) in the Application process
(b) when you update your personal details, and
(c) when we speak to you or a nominated Contact Person. The personal information we collect about you includes health information.
We may record telephone calls made or received by us in providing the Service.
We collect personal information to enable us to provide the Service, including:
a) to enable installers to install the Equipment
b) to enable repair of the Equipment
c) to telephone your Contact Persons
d) to give to ambulance, police and other emergency services when required, and
e) for billing purposes.
If we do not collect personal information about you and the Contact Persons, we will not be able to provide the Service.
We give personal information to installers, repairers, Nominated Contact Persons, ambulance, police and other emergency services. We give health information you provide to Nominated Contact Persons, the ambulance, police and other emergency services.
Our policies on managing personal information are available on request by contacting us on the phone number outlined below.
You may request access to information that we hold about you by contacting us on the phone number outlined below.
You may ask us to correct personal information we hold about you.
You may contact us: