Duress Alarms - MePacs

Duress Alarm

Are you and your team safe at work?

MePACS offer a 24/7 fast response duress alarm service, which is ideal for lone workers, people working in the community, are isolated or work at night. It’s a fully monitored service responded to by trained professionals, so you can be assured that when assistance is required, we get the right help to your team quickly.

In the event of an accident, violence, assault, fire or medical emergency for you or a client once the alarm is pressed we’ll contact you within 2 minutes to find out what help you need and call either a manager, security team or emergency service.

Up to 95% of healthcare workers have experienced assault at work

Work related violence can happen in any industry but occurs in health and community sectors, aged care, social and real estate. Employers have a duty of care to protect and keep their teams safe.

We work with you to support your OHS policies
80% of clients with a MePACS duress alarm feel safer at work.
Over 90% of MePACS Duress clients say they feel more supported by their organisation by offering them a duress alarm
Can increase staff retention, morale, reduce stress and sick leave.

You’re safer at work with MePACS

24/7 Response by Real people

The MePACS Duress Alarm offers 24/7 Fast Response by dedicated professionals based in Australia.

Quick and simple one button activation – no logging into phones or apps – Time is of the essence in a duress situation
Response within 2 minutes
Two way voice communications with our response team
Built in microphone to record conversations
Devices can be shared by a team
GPS locator – so we can get help to you quickly.
Backed by Australian public health service so we care about your safety and welfare

Professional & Friendly Staff

With the MePACS Medical alarm, once you have pressed your button help is only 2 minutes away, by our friendly fully trained team, ready to get you the appropriate help, any time of the day or night. We know that family may not always be available to help 24/7 so you can rely on us giving you and your family true peace of mind that you are safer with MePACS.

Our personal alarms come with

Quick and simple one button activation
Two way communications via the alarm
Mobile alarms are splash proof
No additional phone charges
Monthly pendant testing
GPS locator in mobile alarm

How It Works

Press the button

Wear the alarm at all times and press the button to call for help if under duress

Receive help

We’ll speak to you via the alarm unit within 2 minutes

We work out what you need

We’ll identify what help you need.

We take action

We call your Manager, security team or emergency services

Our Client’s Comments

“Having pressed my MePACS alarm, it gave me reassurance to know that I could come back into work the next day.” – Sarah from Clinical Labs

Sarah works alone as a Pathology Collector at Clinical Labs.

Sarah recalls when she needed the assistance of the MePACS response centre, when a patient became agitated, which quickly became an emergency situation.

“Don’t hesitate to press that MePACS button – At the end of the day you want to go home to your family ”

Click here to read Sarah’s Story

Our Client’s Comments

“I feel safer at work now”

Matthew from Peninsula Health is a senior clinician that works out in the community. He often feels vulnerable going into patients home alone and feels the Duress alarm gives him the peace of mind that if an incident did occur he’s not alone and can get help quickly.

The benefit of the Duress alarm over the mobile phone is that it is quick and easy, no unlocking your phone or finding your contacts – it’s just the press of one button.

“I feel the MePACS alarm gives me peace of mind and I feel safer at work, knowing I can go to work confident that I can come home safe to my family.” Said Mat.

Our Client’s Comments

“Reliable. Professional. Effective – I would definitely recommend MePACS to others working out in the community“

We use MePACS for staff working in the community with young offenders. We also compared various companies and MePACS came out well on top. The initial contact with the MePACS team was clear and efficient and the delivery of the alarms was fast.

We have found the monitoring service provided by MePACS to be diligent and professional. Our team all agrees that the MePACS system is more responsive and consistent than the previous alarm system we had in place. And are also pleased to able to purchase other resources with the considerable saving made by choosing with MePACS .

We cannot fault the MePACS alarm service and are very happy to recommend the service to others working out in the community.

Graeme Parish (Youth Services Manager) SalvoCare Northern Victoria

Our Clients

Join our clients using the MePACS Duress Alarm to keep their teams safer.

Over 50% of Melbourne’s Public Hospitals are using the MePACS Duress Alarm, as well as other industries such as GPs, councils, real estate and employment services.