Please be aware there is currently an Optus network outage which may effect MePACS alarms. We are awaiting updates from Optus as to the extent of the outage and timing for a resolution. We will share these updates as they come to hand.
Affected alarms will automatically reconnect once the outage is resolved
Please reach out to your loved ones to check on them if you are concerned.
If you need assistance and your alarm does not connect, please dial 000.
Alarms overview
Home Alarm
The Home Alarm is a personal alarm system that's designed to keep you safe around your home and garden. It is simple to use and completely waterproof, so you can wear it in the shower or bath.
Mobile Alarm
The MePACS Mobile Alarm is monitored personal alarm that you can take with you almost anywhere in Australia. It includes falls detection, GPS, 2-way voice communication and more, giving you peace of mind with just a button press.
Watch Alarm
A stylish personal alarm smart watch for those who value their independence and active lifestyle. Features include falls detection, GPS, 2-way voice communication, health apps and much more.
Duress Alarm
The Mobile Duress Alarm is designed to keep lone workers safe while out in the community. It works on the 4G mobile network and includes features such as GPS location, 2-way voice communication and more.
![Emergency responders at MePACS personal alarms service](https://mepacs.com.au/assets/uploads/2024/01/MePACS-emergency-response-centre_1-1200x1200.png)
Who We Are
Keeping communities safe since 1989
MePACS is one of the leading providers for personal alarms in Australia.
More than 50,000 clients trust us to keep them safe. We pride ourselves on providing excellent customer care and looking after the welfare of our clients.
We are members of the industry body PERSL and backed by an Australian healthcare provider, with any surplus returned to public health and research.
We support seniors, people living with disability or chronic conditions to keep living in their own homes independently, while also keeping lone workers safer out in the community.
We are an approved provider for the Government-funded Personal Alert SA (PASA) program and Personal Alert Victoria (PAV). Our service is also approved to be funded through Commonwealth Home Support Packages, Home Care Packages and NDIS packages.
You’re in safe hands with MePACS.
Who is the MePACS service for?
Clients & Caregivers
Giving you and your family the ultimate peace of mind.
People living with disability
Independent living with the reassurance that help is only the press of one button away.
Home Care Providers
Supporting Australian seniors and their home care providers for over 30 years.
Lone Workers
Keeping lone workers safe when working out in the community.