Safety & independence
on the go
Inclusions & pricing
For regional areas please
contact us for a quote.
Prices above are for private clients and include GST.
How does the Mobile Alarm work?
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Why the Mobile Alarm is a
safe choice
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Mobile Alarm
funding options
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Get help faster with
falls detection
No fall detection device is foolproof and slower movements, like a gradual slump or a fall cushioned by an object, may not trigger the motion sensors.
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Accessories & options
Hear from our clients
Mobile Alarm FAQs
Yes. All of our alarms work on the 4G network, ensuring reliable support and fast emergency response.
• If there are no beeps coming out of the alarm it was not activated correctly. Try again by giving the button a short, sharp, one-second press.
• If the alarm is continually beeping slowly, the signal is not being received by MePACS. Try again by giving the button a short, sharp, one-second press.
• If there is a single beep and then a battery level audio alert, you held the button down for too long. Try again by giving the button a short, sharp, one-second press.
• If the orange light is flashing, the alarm does not have mobile reception and cannot connect to MePACS. It will automatically reconnect when it finds a signal so, if possible, try moving to a different spot or near a window. If you are experiencing an emergency situation, and have access to a phone, please dial Triple Zero.
• If there are no lights on the alarm it means it has gone flat and needs to be recharged. If you are experiencing an emergency situation, and have access to a phone, please dial Triple Zero.
No, the Mobile Alarm is rain and splash resistant, but not completely waterproof.
Please do not use the Mobile Alarm in the shower, bath or submerge it in water.
To ensure your safety both at home and away, the MePACS Mobile Alarm is only available as a bundle with the MePACS Home Alarm.
It is designed for use whenever you leave the house. When you are at home, place the Mobile Alarm on charge and wear the Home Alarm pendant. The Home Alarm pendant is waterproof, more lightweight and does not require charging, making it a comfortable and practical option for consistent wear around the house.
The MePACS Mobile Alarm has a built-in SIM card, so it does not require you to have a mobile phone. In an emergency, you can talk to MePACS directly through the alarm.
We do recommend having a phone (mobile or landline) in case we cannot contact you through the alarm in an emergency.