MePACS Home Alarm

Self-Installation Guide

About the installation process

The installation process typically takes up to 30 minutes. During the installation, one of our experienced technicians will guide you through each step over the phone.

The installation involves a simple walk-through of your property to test the signal strength of the pendant in each room and around your property.

If you are not the client, please ensure they are present during the installation process as we will need to speak with them directly.

Installation appointment

An appointment should have been booked for you when you placed your order. If you don’t have an appointment time or wish to reschedule please call us on 1800 572 177 during the following hours:
‍
Monday – Friday: 9am – 5.00pm
Saturday – Sunday: 10am -3pm

5 Steps for Installing your Home Alarm

Just before your installation appointment, find a location for your alarm base unit on a flat, clear surface – it should be in a central area near a power point. (i.e. in your living room or kitchen).

Step 1

Take the black aerial out of the box then screw it into the plug at the top of your alarm base unit.

Step 2

Turn on the alarm by switching on the small black button underneath the unit.

Step 3

Plug the base unit into the power point. Make sure the power point is on.

Step 4

The lights on the front of the base unit should come on.

Step 5

We’ll call you at your appointment time and talk you through the rest.

To download and print this step by step self-install guide, please click the button below

Download self-install PDF guide

How can we help?

By phone

Existing clients, please call

For sales enquiries, please call

By email

Existing clients, please email

mepacs@mepacs.com.au

For sales enquiries, please email

sales@mepacs.com.au

Live chat

Our sales team is available online for live chat Monday – Friday
8.30 am – 5.30 pm AEST.

Billing & Invoicing

Call our Finance team

or email

accounts@mepacs.com.au

Product & Tech Support

Call our Technical Support team

or check out our FAQ

PAV Client Support

Call our Client Services team

or email

mepacs@mepacs.com.au

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