Client Resources

Alarm User Guides

Download our user guides for product information and troubleshooting.
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Home Alarm User Guide

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Mobile Alarm User Guide

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Solo Connect User Guide

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Home Alarm Self-Install Guide

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How can we help?

By phone
Existing clients, please call
1800 451 300
For sales enquiries, please call
1800 685 329
By email
Existing clients, please email
mepacs@mepacs.com.au
For sales enquiries, please email
sales@mepacs.com.au
Live chat
Our sales team is available online for live chat Monday – Friday
8.30 am – 5.30 pm AEST.
Start Chat
Billing & Invoicing
Call our Finance team
1800 451 300
or email
accounts@mepacs.com.au
Product & Tech Support
Call our Technical Support team
1800 451 300
or check out our FAQ
Go to FAQ
PAV Client Support
Call our Client Services team
1800 451 300
or email
mepacs@mepacs.com.au
Apply Now
Sales enquiries
1800 685 329sales@mepacs.com.au
Client enquiries
1800 451 300mepacs@mepacs.com.au
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MePACS acknowledges the Traditional Custodians of the lands where its Health Services are located. We acknowledge the Bunurong/Boon Wurrung people of the Kulin Nation. We pay our respects to Elders past and present.
MePACS is committed to ensuring that the needs of all individuals within our diverse community are met in an appropriate and respectful manner. We aim to provide a service that recognises and responds to individual client needs, supports and preferences.