home alarm

Peace of mind begins at home

The MePACS Home Alarm is designed to support people to stay safe and independent while living in their own home.
Details

Inclusions & pricing

A reliable personal alarm for use around the home and garden.
$0 Free alarm + $42/month service fee
24/7 professional monitoring
No lock-in contract
4G SIM cards with all calls included
Pendant and wristband options
Government funding available to eligible clients
Installation
Self-install
$29
Tech Install
$140 for metro areas.
For regional areas please
contact us for a quote.
* Prices above are for private clients and include GST.

How does Home Alarm work?

Get quick, reliable help at home when you need it most.

Press the button

If you need help, press the button on the pendant for 3 seconds to send an alert to MePACS.
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Talk to us

MePACS will receive the alert and talk to you through the base unit to assess your situation.
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We take action

We will send the right help and check in with you until help arrives. We'll also advise your contacts.
Features & benefits

Why the Home Alarm is an
easy choice

The home alarm offers reliable safety at home for people who live independently.
Easy to use
Simply press the button on the pendant to call for help wherever you are in the house or garden.
Easy to set up
The alarm can be self-installed in less than 30 minutes, with our Provisioning team guiding you through the process.
Backup battery
The base unit has a 38-hour minimum backup battery in case of a power outage.
Waterproof
The pendant is waterproof (IP67 rating) and can be worn in the shower or bath where slips and falls are common.
Free maintenance
If there are any issues with your alarm, we will repair or replace it free of charge.
No charging required
The pendant has 2 years' minimum battery life. When the battery is low, we will send you a replacement pendant for free.
4G enabled
The Home Alarm does not need a wi-fi connection, NBN or a landline phone to work. It works on the 4G network.
All inclusive
The unit comes with a pre-installed 4G SIM card. All call charges are included so there are no hidden costs.
Safety and independence made easy with the MePACS Home Alarm.
Apply Now
Funding

Home Alarm
funding options

You can fund the Home Alarm yourself or full/partial funding is also available to eligible clients through the following federal and state government programs:
Home Care Package (HCP)
Learn more
Personal Alert Victoria (PAV)
Learn more
Personal Alert AssistanceSA (PAASA)
Learn more
Commonwealth Home Support Programme (CHSP)
Learn more
SAfety & Wellbeing

Daily Call check-in service

The daily check-in can be added to our Home Alarm service, providing an additional layer of safety. We confirm your welfare if you don’t check in every morning, offering peace of mind for you and your family.
How it works
Press the button
Press the Daily Call button between 6 am–11 am, so we know you are okay.
We follow up
If we do not hear from you by 11 am, we will endeavour to contact you or your Nominated Contacts to confirm your wellbeing.
Welfare check
If we cannot reach you or your Nominated Contacts by 3 pm, we will call emergency services to conduct a welfare check on you.
Additional $6 /month
Apply Now
Additional products

Accessories & options

Falls pendant

Optional falls detection pendant to pair with your Home Alarm
$140
Enquire now

Key safe

Store your spare house keys safely for emergency access
$80
Enquire now

Home alarm pendant

Add up to 3 pendants to your Home Alarm for additional users
$70
Enquire now

Mobile Alarm

Bundle with your Home Alarm for safety when you are out
$385 + $12 /month
Enquire now
Testimonials

Hear from our clients

The MePACS staff are lovely, they answer quickly, and I have confidence in the service – I feel that I can rely on them to get me emergency help should I need it.

Joan

MePACS saved my life actually. I wouldn’t be here if it wasn’t for MePACS because nobody would have come to check on me. It’s an excellent service.

Shirley

I was looking for professional, caring and reliable support and I chose MePACS because the service met my exceptionally high standard requirements.

Doreen

It doesn’t matter what age you are, MePACS is a lifesaver. If you’ve got a medical condition, disability or you’re prone to falls, it is essential to have a personal alarm for your safety.

Elizabeth

I am so impressed with the MePACS service. I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.

Yvonne

MePACS has restored my confidence to go out by myself. If you’re a senior who lives alone like me, I would certainly recommend a MePACS alarm. It is essential for us.

Anne

MePACS is excellent. The most important thing to me is that I feel secure with it – I’m not a nuisance to anyone around the place, I just push a little button and MePACS will answer in what feels like no time.

Helen

“MePACS has got, without a doubt, the politest and nicest people. They never seem to be busy, even though you know they are, they’re terrific. I’d give up all my other possessions before I gave up my MePACS alarm.

Robyn

I feel safe and supported to keep living independently with MePACS. They give me peace of mind because I know I can rely on them to answer when I press the pendant for help. The response team are there 24/7, and they have my medical details on file so they’re aware of what emergency assistance I may require.

Ormond

Home Alarm FAQs

Please contact MePACS in advance to let us know the dates you will be away. We will place your Home Alarm on standby for those days.

If you are unsure when you will be back home, we can place the alarm on standby until you let us know you have returned.

When you return home, please press the button on your pendant to let us know you are safely back.

Yes. Our home, mobile and Solo Connect watch alarms all work on the 4G network, ensuring reliable support and fast emergency response.

Yes, you can. Please call us on 1800 451 300 and let us know your preferred time between 6-11am.

Our Technical Support team will change it for you remotely.

Please allow 2-5 business days for the new reminder time to take effect.

Yes, you can. MePACS operates Australia-wide so you can take your alarm with you when you move.

Before you move, please contact our Technical Support team on 1800 451 300 to let us know your new address and to arrange installation of your alarm in your new house.

Please do not move the base unit by yourself, as it may not work properly.

If you would like to move the base unit to a different spot, please call our Technical Support team for assistance on 1800 451 300.