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Home & Away You’re Safer with MePACS

Personal alarm service with the human touch
Guaranteed fast response by real people 24/7

Home, Mobile, Duress alarms and now the new MePACS Solo on the Samsung Galaxy Watch

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Who We Are

Keeping communities safe since 1989

MePACS are one of the leading providers in Australia for personal alarms. For over 30 years, 40,000 customers have trusted us to keep them safe. We are members of the industry body PERSL and are backed by an Australian Healthcare provider, with all our profits going back into public health and research. We pride ourselves on excellent customer care and looking after the welfare of our clients.

We support seniors, people with chronic conditions and disabilities to keep them living in their own homes independently and offering their families peace of mind; while also keeping our lone workers safer out in the community.

Excellent Customer Service – Professional & Caring

24/7 Fast Response

24/7 Fast Response

We are always available to respond day and night within 2 minutes

Response by real people

Response by real people

Our friendly team can identify what help is required and call the relevant contact or 000

Reassurance help is on its way

Reassurance help is on its way

We keep in contact with you once the alarm has been pressed to ensure help has arrived

Peace of mind

Peace of mind

Gives you and your family peace of mind that help is always available

MePACS is compatible with the NBN

Compatible with the NBN

Works completely independently of the NBN and telephone lines

No lock-in contract

No lock-in contract

Ideal for recovery periods after falls, illness or surgery

Priority call with 000

Priority call with 000

Unlike autodialler alarms, MePACS share the information with 000 who prioritise the call

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Independent & active living

Supports you in your own home and keeps you active in the community

Our Clients

I Believe MePACS Saved My Life

Judith lives on a 5 and a half acre block in the Yarra Valley. She was hanging out the washing one morning when she fell; breaking her arm and dislocating her shoulder.

If it hadn’t have been for her MePACS Mobile Alarm, Judith believes she may not be here today.

“I believe MePACS saved my life – If I didn’t have my MePACS Mobile alarm on me when I fell, it may have been days until someone realised something was wrong,” said Judith.

Our Clients

MePACS Saved My Life

Ron was at home having a midday rest when all of a sudden he was so badly overcome by pain that he couldn’t move.  “I could not even reach the phone at the side of my bed to call 000,” recalled Ron.

“I had suffered a major arterial blood clot, which cut off blood to my heart and brain and totally incapacitated me.”  Ron lives alone, so nobody knew his life was in grave danger.

“Luckily I had my MePACS personal alarm on me and was able to press the button for help.”

Our Clients

“Don’t hesitate to press that MePACS button – At the end of the day you want to go home to your family!”

Sarah works alone as a Pathology collector at Clinical Labs.

Sarah recalls when she needed the assistance of the MePACS response service, when a patient became quite agitated and it quickly became an emergency situation.

“Having pressed my MePACS alarm gave me reassurance that I could come back into work the next day. The MePACS alarm has to be the first thing you put on when you walk into work each day”. Said Sarah.

Click here to read Sarah’s story.

Our Clients

“MePACS Alarm is my Life Saver.”

Doreen from Melbourne says her MePACS personal alarm is her lifesaver. It has given both Doreen and her daughter peace of mind that if she fell, had an accident or became unwell, help would be only the press of a button away.

Doreen loves to sing, goes to choir each week and meets up with her friends. She also likes to keep active and independent.

Although Doreen’s daughter lives with her, she works long hours each day and worries about her mum when she’s away. Without the peace of mind that MePACS gives her, she wouldn’t have the confidence to leave mum on her own.

Our Clients

Nikki, an OT from Peninsula Health, recommends MePACS

Nikki is an Occupational Therapist working for Peninsula Health.  She helps seniors and people with disabilities to return home from rehabilitation and hospital to ensure they can live independently in their own homes.

Nikki recommends MePACS as it provides peace of mind to patients and their families.  “The MePACS personal alarm service provides a sense of safety and security to patients returning home.”