24/7 Personal Alarm Service for Home & Away


Who Are We

Who We Are

Keeping communities safe since 1989

MePACS is one of the leading providers for personal alarms in Australia.

Over 43,000 customers have trusted us to keep them safe. We pride ourselves on this excellent customer care and looking after the welfare of our clients.

We are members of the industry body PERSL and backed by an Australian healthcare provider, with all our profits going back into public health and research. 

We support seniors, people with chronic conditions and people living with disability to keep living in their own homes independently, while also keeping lone workers safer out in the community.

We are an approved provider for the South Australian Government-funded Personal Alert SA (PASA) program, which is available to eligible clients living in South Australia.

Home & away, you’re safer with MePACS.

Excellent Customer Service – Professional & Caring

24/7 Fast Response

24/7 Fast Response

We are always available to respond when you activate an alert

Response by real people

Response by real people

Our friendly team can identify what help is required and call the relevant contact or 000

Reassurance help is on its way

Reassurance help is on its way

MePACS will keep in contact with you once the alarm has been pressed to ensure help has arrived

Peace of mind

Peace of mind

Gives you and your family peace of mind that help is always available

MePACS is compatible with the NBN

Compatible with the NBN

Works completely independently of the NBN and telephone lines

No lock-in contract

No lock-in contract

Ideal for recovery periods after falls, illness or surgery

Priority call with 000

Priority call with 000

Unlike auto dialler alarms, MePACS share the information with 000 who prioritise the call

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Independent & active living

Supports you in your own home and keeps you active in the community

What Our Clients Say

“People say I should be in care at my age and I say I am – I’m in the care of MePACS.”

Now with the MePACS home and mobile alarm, Father Bob Maguire can continue his work whether he is at home or out and about with the Father Bob Foundation.

“Compassion, care, concern, common sense and communication. That’s what makes a community and that’s what MePACS is to me and many other senior Australians like myself. I’m very grateful for their vigilance and commitment to my safety every year.”

Click here For Father Bob’s story

What Our Clients Say

“Thanks to MePACS, we’ve all got great peace of mind.”

Val is 77 years young and certainly appreciates the MePACS service. She knows she is safe and secure with her MePACS Solo Watch, at home and away.

“MePACS are there 24/7 – if you have a medical emergency, you never have to wait long and someone is there within seconds.”

Click here for Val’s story

What Our Clients Say

“I know MePACS is looking out for my safety.”

Living with Ehlers-Danlos Syndrome, our client Jess feels safer at home and away with MePACS.

“I decided to take up a MePACS personal alarm because I wanted to live by myself and still feel reassured that I could signal for help in a medical emergency.”

“I feel like I can rely on my MePACS alarm too. It’s right there around my neck and I can press it quickly if I need to. Even if I’m not able to communicate properly, the MePACS team know something is wrong and will call for help for me.”

Click Here for Jess’ Story

What Our Clients Say

“I believe MePACS saved my life.”

Judith lives on a 5 and a half acre block in the Yarra Valley. She was hanging out the washing one morning when she fell; breaking her arm and dislocating her shoulder.

“If I didn’t have my MePACS Mobile alarm on me when I fell, it may have been days until someone realised something was wrong.”

Click Here for Judith’s story

What Our Clients Say

“MePACS saved my life.”

Ron was at home alone having a midday rest when all of a sudden he was so badly overcome by pain that he couldn’t move.

“I had suffered a major arterial blood clot, which cut off blood to my heart and brain and totally incapacitated me. Luckily I had my MePACS personal alarm on me and was able to press the button for help.”

Click here for Ron’s story

What Our Clients Say

“My MePACS Alarm is my lifesaver.”

Doreen from Melbourne says her MePACS personal alarm is a lifesaver.

Although Doreen’s daughter lives with her, she worries about her mum when she’s away. A MePACS Home Alarm has given both Doreen and her daughter peace of mind that if she fell, had an accident or became unwell, help would only be the press of a button away.

What Our Clients Say

“Don’t hesitate to press that MePACS button – at the end of the day, you want to go home to your family!”

Sarah works alone as a Pathology collector at Clinical Labs. When a patient became quite agitated one day and it quickly became an emergency situation, she knew she could rely on her MePACS Duress Alarm.

“My MePACS alarm gave me reassurance that I could come back into work the next day. It’s the first thing you put on when you walk into work each day,”

Click here for Sarah’s story.

What Our Clients Say

“The MePACS personal alarm service provides a sense of safety and security to patients returning home.”

Nikki is an Occupational Therapist working for Peninsula Health. She helps seniors and people with disabilities to return home from rehabilitation and hospital and ensures they can continue to live independently.

She recommends MePACS as it provides peace of mind to patients and their families.