Get Peace of Mind

with MePACS


MePACS personal alarms are monitored 24/7 by trained and caring professionals, who are ready to help when you need it most.

Whether you’re at home or out and about, with MePACS, you can continue to enjoy an independent and active lifestyle, knowing that you are in safe hands.


  • 24/7 Care by a trained Australian team
  • Fast response within 2 minutes
  • HCP, NDIS and Personal Alert SA approved provider
  • In-home, mobile, watch and duress alarms
  • Trusted by 50,000+ clients nationally
  • Backed by a public healthcare network – placing people over profits
Older women in white shirt wearing a MePACS Solo Connect personal alarm watch. She is smiling and looking confident.

Alarms overview

Emergency responders at MePACS personal alarms service

Who We Are

Keeping communities safe since 1989

MePACS is one of the leading providers for personal alarms in Australia.

More than 50,000 clients trust us to keep them safe. We pride ourselves on providing excellent customer care and looking after the welfare of our clients.

We are members of the industry body PERSL and backed by an Australian healthcare provider, with any surplus returned to public health and research. 

We support seniors, people living with disability or chronic conditions to keep living in their own homes independently, while also keeping lone workers safer out in the community.

We are an approved provider for the Government-funded Personal Alert SA (PASA) program and Personal Alert Victoria (PAV). Our service is also approved to be funded through Commonwealth Home Support Packages, Home Care Packages and NDIS packages.

You’re in safe hands with MePACS.

Excellent Customer Service – Professional & Caring

24/7 Fast Response

24/7 Fast Response

We are always available to respond when you activate an alert

Response by real people

Response by real people

Our friendly team can identify what help is required and call the relevant contact or Triple Zero

Reassurance help is on its way

Reassurance help is on its way

MePACS will keep in contact with you once the alarm has been pressed to ensure help has arrived

Peace of mind

Peace of mind

Gives you and your family peace of mind that help is always available

MePACS is compatible with the NBN

Compatible with the NBN

Works completely independently of the NBN and telephone lines

No lock-in contract

No lock-in contract

Ideal for recovery periods after falls, illness or surgery

Priority call with 000

Communication with emergency services

Unlike auto dial alarms, MePACS share your emergency and relevant information with Triple Zero who can then appropriately prioritise the call

mepacs values icon

Independent & active living

Supports you in your own home and keeps you active in the community

What Our Clients Say

“Thanks to MePACS, we’ve all got great peace of mind.”

Val is 77 years young and certainly appreciates the MePACS service. She knows she is safe and secure with her MePACS Solo Watch, at home and away.

“MePACS are there 24/7 – if you have a medical emergency, you never have to wait long and someone is there within seconds.”

Click here for Val’s story

What Our Clients Say

“I know MePACS is looking out for my safety.”

Living with Ehlers-Danlos Syndrome, our client Jess feels safer at home and away with MePACS.

“I decided to take up a MePACS personal alarm because I wanted to live by myself and still feel reassured that I could signal for help in a medical emergency.”

“I feel like I can rely on my MePACS alarm too. It’s right there around my neck and I can press it quickly if I need to. Even if I’m not able to communicate properly, the MePACS team know something is wrong and will call for help for me.”

Click Here for Jess’ Story

What Our Clients Say

“I believe MePACS saved my life.”

Judith lives on a 5 and a half acre block in the Yarra Valley. She was hanging out the washing one morning when she fell; breaking her arm and dislocating her shoulder.

“If I didn’t have my MePACS Mobile alarm on me when I fell, it may have been days until someone realised something was wrong.”

Click Here for Judith’s story

What Our Clients Say

“MePACS saved my life.”

Ron was at home alone having a midday rest when all of a sudden he was so badly overcome by pain that he couldn’t move.

“I had suffered a major arterial blood clot, which cut off blood to my heart and brain and totally incapacitated me. Luckily I had my MePACS personal alarm on me and was able to press the button for help.”

Click here for Ron’s story

What Our Clients Say

“My MePACS Alarm is my lifesaver.”

Doreen from Melbourne says her MePACS personal alarm is a lifesaver.

Although Doreen’s daughter lives with her, she worries about her mum when she’s away. A MePACS Home Alarm has given both Doreen and her daughter peace of mind that if she fell, had an accident or became unwell, help would only be the press of a button away.

What Our Clients Say

“The MePACS personal alarm service provides a sense of safety and security to patients returning home.”

Nikki is an Occupational Therapist working for Peninsula Health. She helps seniors and people with disabilities to return home from rehabilitation and hospital and ensures they can continue to live independently.

She recommends MePACS as it provides peace of mind to patients and their families.