About Us

MePACS emergency responders at work

MePACS keeps thousands of people safe every day

With reliable monitored personal alarms and 24/7 emergency response, trusted by over 50,000 Australians.


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Keeping Communities Safe Since 1989

With over 30 years’ experience in Australian healthcare, MePACS is a trusted and reliable provider of monitored personal alarms and 24/7 emergency response service. Our goal is simple: To keep people safe by delivering quick professional help in an emergency and ensuring the wellbeing of our clients.

The MePACS Emergency Response Centre is open 24/7, 365 days a year. Every call is promptly handled by trained responders who provide effective help with compassion and care, so you and your family can enjoy peace of mind, knowing that MePACS is always there when you need it most.

What makes MePACS different from other personal alarm providers is that we put people over profits. As a division of Peninsula Health, all our profits go back into the Australian public health system instead of the pockets of private shareholders.

So, by choosing MePACS, you’re not only joining over 50,000 people who trust us with their lives, but you’re also supporting communities all over Australia.

Our Services



Home Care Package

MePACS personal alarms can be included in the Australian government’s Home Care Package funding.

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NDIS Alarms

MePACS personal alarms fall under the specific funding codes for personal alarms within the NDIA.

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Retirement Villages

MePACS offers flexible options for providing personal alarms to residents living in retirement villages.

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Personal Alert VIC (PAV)

MePACS is the sole service provider for the Victorian government funded PAV program.

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Personal Alert SA (PASA)

MePACS is an approved providers for the South Australian government funded PASA program.

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