About Us

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Who We Are

Keeping Communities Safe Since 1989

MePACS is a 24/7 fast response personal alarm service responded to by real people, based in Australia. We have been keeping communities safe for over 30 years and we’re also one of the largest personal alarm services in Australia, backed by a Public Health Provider – Peninsula Health.

We have over 45,000 clients who trust us to keep them safe and independent at home, when out and about and even at work, with all profits re-invested back into public health.

From our senior clients, people living with chronic conditions and disabilities to lone workers out in the community, MePACS provides the highest level of customer service in a professional and caring manner, giving peace of mind to both our clients and their family.

Once you have pressed your button on the MePACS personal alarm, our friendly, trained response team will answer within 2 minutes. We are here for you any time of the day or night.

MePACS is the sole service provider for the Victorian Government funded Personal Alert Victoria (PAV) program, which is available free of charge to eligible clients living in Victoria. Click here for more details.

We are also a provider of the Personal Alert SA scheme, which is available to eligible seniors living in South Australia. Click here for more details.