Alarm standby request

If you are going to be away for more than a day, whether it’s on holidays or to respite / hospital, please let us know.

Simply complete this form and we will put your alarm on standby for the duration of your stay.

When you return home, please press your pendant to let us know you’re back.

Our response team will talk to to you through the base unit and all you have to do is say that you have returned home.  We will then confirm that your pendant is working correctly and your alarm has been reactivated.