24 Oct 19

Faces of MePACS: Response Monitor – Robyn

MePACS Team | Faces of MePACS

Robyn is an Emergency Response Monitor at MePACS Personal Alarms. Robyn sat down with us and gave us an insight into her role and what she likes to do outside of work.



What is your role at MePACS?

I am an Emergency Response Operator at MEPACS and have been here since February 2019.



What is your background?

Health, Community and Arts. Aged & Community Care mainly in a Home Care environment, Professional portrait photographer, Ambulance Community Officer, Pharmacy Assistant.



Why did you choose to work at MePACS?

As an Ambulance Community Officer working in Mallacoota it seemed an appropriate career choice to maintain my passion for caring for people.



What does a typical day in your role involve?

The most important aspect of a typical day as a monitor is ensuring clients receive the best service with care, compassion and integrity.

Responding to clients’ emergency calls, testing clients’ pendant and calling clients who have missed their daily call.



What do you love about working at MePACS?

I feel privileged to be working with our MePACS client base and listening to the wonderful moments in their lives. I honestly can laugh and cry in a single shift.

I also love the great team of people I work with who genuinely care about the welfare and dignity of our clients.



What do you do outside of work / for fun?

Experimenting with cooking, walking my dogs on the beaches and in the bush, exploring hiking trails, wineries and restaurants with my family.



Tell us something fascinating that you have done in the past…

I used to photograph weddings on the picturesque beaches of NSW and VIC in stiletto shoes…On a more sensible note I was nominated for photographic portrait prize of the year in 2010.


MePACS worker personal alarm safety system

Robyn has been working at MePACS as an Emergency Response Monitor since February this year.