Mobile Alarm

Women wearing mobile alarm at the beach

Fully monitored Mobile Alarm with falls detection and GPS technology, keeping you safe anywhere in Australia*

Feel safer than ever with the MePACS mobile medical alarm. Lightweight and easy-to-use, it gives you peace of mind with just a button press.

Whether you’re out shopping, walking, meeting friends, or even enjoying a vacation in Australia, you and your family can rest assured that help is available when you need it most.

 Call 1800 685 329 Join Now

* The Mobile Alarm requires a strong mobile network coverage to work.

How does the MePACS Service work?

How does the mobile alarm work

MePACS duress alarm features

Features and benefits

The MePACS Mobile Alarm is designed to provide 24/7 safety anywhere in Australia where there’s good 4G mobile network coverage. It includes a small wearable device, a charger, and 2 attachments for either a lanyard or a belt clip.

The alarm is very easy to use – a single button press is all you need to call for help.

  • Easy to use – Simply press the button to raise an alert
  • Built-in Falls Detection*
  • 4G technology
  • Two-way voice communication with MePACS through the alarm
  • GPS location
  • Rain and splash proof
  • Small and lightweight – Only 28g
  • Dimensions: 70.7 mm (h) x 41.5 mm (w) x 17.3 mm (d)
  • Visual and audible battery indicators
  • Visual mobile reception indicators
  • Does not require a mobile phone or the NBN
  • Includes a lanyard and belt clip attachments

*Please note: Some falls may not activate the alarm, for example if you brace yourself, the fall is broken by a chair or object, or if you slump or roll to the floor. For your safety we recommend to activate the alarm with a short, sharp press of the button. Read more about how Falls Detection works here.

The Ultimate Guide to Falls Prevention
Mobile alarm with attachments

How to use the Mobile Alarm?

The Mobile alarm should be used whenever you are not at home. Whether you are visiting family or friends, shopping for groceries, or just walking the dog, you should take the mobile alarm with you. The alarm comes with both a lanyard or clip attachment, so you can wear it around your neck, on your belt, or keep it your pocket (as long as it’s secure).

If you find yourself in need of help, simply give the button on the alarm a short, sharp press, and a MePACS operator will respond within 2 minutes and talk to you through the device.

When you return home, place the Mobile Alarm in the charging unit and wear your Home Alarm Pendant instead.


Charging the Mobile Alarm

You should charge the mobile alarm every night, or when you are not using it. The battery will last at least 24 hours. If the battery power is low the alarm will play an alert to let you know.

To charge the alarm simply place it in the charging unit provided. Make sure the charger is connected to the power. A red light on the charger will indicate that the charger is on.

Once you place the alarm in the charger, a solid green light on the alarm will indicate that the device is charging.
When the green light starts to flash the alarm is fully charged.


4G Technology

The MePACS Mobile Alarm is connected to the 4G mobile phone network, which means you can use the alarm anywhere in Australia where there’s good mobile phone coverage. In areas where there is no mobile reception, like underground car parks, mountainous and rural areas, the alarm will not be able to connect to MePACS.

When the alarm doesn’t have reception or can’t find a signal, an orange light on the alarm will flash, and it will play and intermittent beep sound. The alarm will automatically reconnect as soon as it finds a signal again.

Please note that when there’s no reception you will not be able to use the alarm to raise an emergency alert.

Home and mobile alarm bundle


Mobile and Home Alarm Bundle

The Mobile Alarm is only available as a bundle with the MePACS Home Alarm, ensuring your safety whether you’re at home or away.
You will need to get a MePACS Home Alarm to have the Mobile Alarm.

The alarm bundle includes:

  • Home pendant alarm with chain or wristband
  • Home Base unit
  • Mobile alarm
  • Mobile alarm charging unit
  • Lanyard and belt clip for the mobile alarm
  • USB wall charger + cable
  • Pre-installed and activated sim cards

Bundle cost:  $385 incl. GST

24/7 Monitoring:  $51 incl. GST per month (includes both alarms and sim card charges).
From 1 June 2024, monthly monitoring will be $55.

Self Installation – 1 alarm:  $29 incl. GST for one alarm
Self Installation – 2 alarms:  
$39 incl. GST for two alarms

If you prefer for the alarm to be installed by a technician:
Professional Installation:
  $140 inc. GST  for metro areas.  Regional areas may cost more based on the location. Contact us for a quote.

No lock-in contract, Cancel any time.
Does not require the internet or the NBN.
Funding via HCP, NDIS, CHSP, PAV or PASA is available to eligible people.

Please note: Pricing above is for private clients only. HCP Providers please visit our HCP Hub for more information and pricing. For NDIS pricing, please contact us.


What Our Clients Say

“My MePACS Mobile Alarm saved my life.”

Judith was in the backyard of her five and half acre property in the Yarra Valley, when all of a sudden she lost her footing and fell to the ground.

“I couldn’t move or get up. I am so glad I had my MePACS mobile alarm on me, because I had dislocated my shoulder and broken my arm.”

“If I didn’t have my MePACS alarm, it may have been up to 24 or even 36 hours until someone may have found me, I definitely believe that MePACS saved my life.”

Click Here to Read Judith’s Story

“I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.”
“The MePACS Mobile Alarm is not just a falls detector for me, but the 24/7 response team are life-savers. Without their dedication to me, I would be lost or had some very unfortunate experiences."
“The MePACS Home and Mobile Alarm make me feel reassured.”
"I live on a large property and was in my paddocks when I had a heart attack. If it wasn't for my MePACS Mobile Alarm I wouldn't be here today."
"I now feel safe & more secure when I leave the home. I now feel like I can go out down the road to meet my friends for coffee & walking in the park."
Knowing that I have help at hand 24/7, in any location with my MePACS mobile alarm just restores my confidence completely.
“It gives me confidence to go for longer walks as I was always worried going too far, but now the MePACS Mobile Alarm makes me feel more secure.”
"Before I got the MePACS mobile alarm I used to feel uneasy when I was going out, now I feel secure and quite confident. It has done marvels for my family."
"I definitely believe MePACS saved my life - If I didn't have my MePACS mobile alarm on me when I fell, it may have been days until someone had realised something was wrong!"
"If I didn't have the MePACS Mobile Alarm I don't think I would feel as secure going outside the home. It's peace of mind & security."