Supporting Independence; Always there when you need us
MePACS monitored personal alarms are classified as low-cost assistive technology (AT) that provide safety and support for independent living. With a simple button press, the alarm connects you to our 24/7 emergency response center where our trained professionals respond quickly, take necessary actions to provide effective help, and provide reassurance and support until help arrives.
At MePACS, we believe that everyone deserves to enjoy and independent and active life while having access to the support they need. As an NDIS approved provider, we help thousands of NDIS Participants and their families feel safer, knowing that help is available around-the-clock.
NDIS Funding for a Personal Alarm
MePACS alarms fall under the personal alarms NDIA funding code, but funding depends on your participant plan and available funds. If you have AT needs you may have funding in your ‘Consumables’ budget for low-risk, low-cost AT. Funding from ‘Core supports’ can also be used.
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MePACS keeps thousands of people safe every day
With more than 30 years’ experience in Australian healthcare, MePACS is a trusted and reliable provider of monitored personal alarms, caring for 50,000+ clients Australia wide.
Our 24/7 emergency response centre is operated by trained staff who handle every call with care and empathy. They assess the situation, provide reassurance and take the necessary actions quickly and efficiently.
At MePACS, your safety and wellbeing are our top priority. We know that people living with disability have unique needs, and we’re here to support you in living life to the fullest.
Why choose MePACS?
- Professional staff who are experienced with handling emergency situations.
- Help is available around the clock, every day of the year.
- We share vital information with emergency services so they can prioritise the call.
- We stay in touch until help arrives and inform your nominated contacts.
- Australian owned and operated with 35 years’ experience.
- No lock-in contracts.
How does the MePACS service work?
Home Alarm system
The MePACS home alarm system is designed to use around the home and garden and has a range of approximately 40-50 meters from the base unit. The system includes a small wearable pendant and a base unit that is installed inside the home.
What you get:
- A waterproof pendant that doesn’t need to be charged.
- A neck chain and wrist strap for the pendant.
- Home base unit with 2-way voice communication and a 38+ hours backup battery.
- SIM card and call charges are included
Installation
We offer 2 installation options:
- Tech install: By appointment only. Conducted on the premises by an approved technician.
- Self-install: Done over the phone with a MePACS technician and takes 15-20 minutes. We recommend having a family member, friend or healthcare professional to help with the installation.
Self-Installation: $29
Professional Installation: $140 (Available in Metro areas. Contact us for regional areas).
Mobile Alarm
The MePACS Mobile Alarm offers a practical way to protect your safety and independence wherever you go. The Mobile Alarm relies on the 4G mobile network and can be used anywhere in Australia where there’s good mobile phone coverage
Features include falls detection, 2-way hands free voice communications, GPS and low battery alerts.
The Mobile Alarm is only available as a bundle with the MePACS Home Alarm, ensuring your safety whether you are at home or away.
You will need to have a MePACS Home Alarm to in order to have the Mobile Alarm.
Mobile Alarms features:
- Falls detection
- GPS location
- 2-way hands free voice communication through the alarm
- Splash resistant – Can be worn on a rainy day
- Includes both lanyard and belt clip attachments
* Please note: Some falls may not be automatically detected by the alarm, for example, if you brace yourself, is the fall is broken by a chair or object, or if you slump or roll to the floor. If you’ve experienced a fall, we recommend that you activate the alarm with a short, sharp press of the button, just in case.
Solo Connect alarm
The Solo Connect is a stylish personal alarm designed solely to provide emergency support. Unlike a smartwatch it cannot be used to make or receive calls or as an entertainment device. It can only be used to communicate directly with the MePACS emergency response team.
The Solo Connect works on the Telstra 4G network, providing good coverage almost anywhere in Australia. It is not suitable for participants who are uncomfortable with touchscreen technology, have dexterity limitations or vision impairment.
Features and benefits:
- MePACS rapid emergency response technology
- 2-way voice communication through the device
- Hard falls detection*
- GPS locator
- Basic wellness apps**
- Waterproof (IP68 rating) – can be worn in the shower
- Premium sapphire crystal display with improved scratch resistance
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* Some falls may not activate an alert, for example: a slow slump or roll to the floor, if you brace yourself or if the fall is broken by an object such as a chair.
** MePACS do not monitor the Wellness Apps.
NDIS Funding for Personal Alarms
MePACS is a NDIS approved provider for personal alarms. Personal alarms have specific funding codes within the NDIA and funding can be used from the Consumables budget for low-risk, low-cost AT, or from ‘Core supports’. Your funding will depend on the setup of your plan and available funds.
If you have been approved for NDIS funding, please call us for NDIS specific pricing.
MePACS NDIS Provider Details:
MePACS Provider Number: 4050000712
Provider Name on NDIS website: Peninsula Health
Category details:
Core Supports
Consumables or Low Risk but must say in the description Adaptive equipment needs. Assist Products for Personal Care and Safety (Daily adaptive equipment)
Item Number : 03_131_0103_1_1
Capital Support:
Assistive Technology / Personal Emergency alarm system
Item Number : 05_222718261_0103_1_2
Accessories
Alarm modification accessories are available for people with mobility, dexterity or vision impairments.
Our Clients
Theresa's Review
"I now feel safer with MePACS."
Leon's Review
"I think MePACS is a necessity for people with MS."
Wayne's Review
"I recommend MePACS to everyone."