MePACS Personal Alarms keeping people with disability safe during COVID-19 - MePACS


30 Sep 21

MePACS Personal Alarms keeping people with disability safe during COVID-19

MePACS Team | NDIS News & Info

Whether it’s the middle of the night or the morning, our reliable and efficient MePACS team are there for our clients anytime day or night to respond to their alert for help. 

MePACS is an approved NDIS Provider and an essential service providing comfort and support to seniors, people living with disabilities, chronic health conditions and those with compromised immune systems for the last 30 years and proudly during the COVID-19 pandemic. 

If one of our MePACS clients needs fast emergency assistance, they just press their MePACS alarm and one of our trained emergency response operators will answer within 2 minutes to assess the situation and call the most appropriate help – whether that is a friend, family member or emergency services. 

People with a disability and seniors over 65 years of age are among the most vulnerable to COVID-19. While self-isolating at home to reduce the spread of the virus, the risk of a medical emergency has increased. 

MePACS Response Team Leader Heather says ” I love being part of a team helping to keep the elderly and vulnerable safe and independent at home. Our clients are so grateful for help, and I know that we save so many lives every day.” 


24/7 personal alarm for peace of mind during the COVID-19 pandemic 

Spending more time alone can increase the risk of a medical emergency, this emergency could be an illness or a fall, and this will have an enduring impact on general health and well-being. 

A MePACS personal safety alarm can provide that extra support and reassurance. Worn around your neck or on your wrist like a watch, our wearable personal alarms connect to the MePACS 24/7 emergency response service, which means help is available at any time of the day or night, 365 days a year. 

Should you feel unwell or have a fall, one press of the button on your MePACS personal alarm will send a signal for help to our response team, where they will answer within 2 minutes. 


Caring for the welfare of our NDIS clients everyday  

MePACS can make up to 400+ calls a day, checking on the welfare of our clientele. 

When someone has a daily call button activated, they must press the call button on their MePACS alarm unit between 6am and 11am in the morning. By doing this, the MePACS alarm lets our trained response team know our client is up and about for the day. It can be reassuring for both the client and their family to know that a reliable organisation such as MePACS is looking out for them 24/7. 


 “I took up MePACS as a matter of security” 

Mark has cerebral palsy and lives independently in his home in Melbourne.

“I took up the MePACS service as a matter of security.”

“My family also have great peace of mind knowing that I am safe at home and feel confident to live independently. I always wear the MePACS alarm around my neck and I never take it off.” 

“It’s reassuring to know that if I have a medical emergency, or difficulties with my physical disability at any time of the day or night, that I can just press the pendant and know MePACS will be guaranteed to respond.”

“The MePACS 24/7 emergency response service is excellent and the staff are friendly and reassuring. I definitely feel safer with MePACS.” 


To apply for a MePACS personal alarm with an NDIS package: 

  1. Ensure that your NDIS plan includes appropriate funding under Core Supports or Capital Support. 
  2. Contact MePACS on 1800 685 329 or join via our website:
  3. We will complete an application with you over the phone and arrange installation of your alarm with you.

You will need to have the following available within your NDIS funding:


A MePACS personal alarm is ideal for people living with disabilities or chronic health conditions who want to feel independent and safe in their own home. For more information on MePACS Personal Alarm Systems, call 1800 685 329 or  join MePACS now.