Referrers Hub
Partner with MePACS to support safer independent living.
This dedicated referrers hub provides resources and information for clinicians and care professionals. Access quotes, referral tools, pricing, brochures and personal alarm information.
Personal alarms options
With a range of home, mobile and watch alarms, clients can choose the right alarm for their needs.
Home Alarm
A simple and cost effective alarm for clients who are mostly at home.
No pendant charging
Chain or wristband options
Fall detection pendant available
Waterproof pendant
Mobile Alarm
Portable alarm for clients who are active in community. Available in a bundle with the Home Alarm.
Falls detection and GPS
2-Way audio through the alarm
Lanyard and belt clip options
4G Network coverage
Solo Connect Alarm
An advanced personal alarm on the Samsung Galaxy Watch for tech-confident, active clients.
2-Way audio through the watch
4G Network coverage
Health & Wellness apps
Falls detection, GPS, waterproof
Compare alarms and recommend the right fit for your client
How to order a MePACS alarm
MePACS alarms are easy to recommend and include in care plans.
Request a quote
All quote requests are processed within two business days.
All quote requests are processed within two business days.
Client onboarding
We complete onboarding, alarm setup and activation.
We complete onboarding, alarm setup and activation.
Ongoing client care
We provide ongoing client service and technical support, 7 days a week.
We provide ongoing client service and technical support, 7 days a week.
Ordering resources
Online Application
Complete only if you already have a quote and you're ready to order.
Complete only if you already have a quote and you're ready to order.
Online Application
Offline Application
Prefer to complete an application form offline? Download it here.
Prefer to complete an application form offline? Download it here.
PDF Application Form
SaH / NDIS Price List
Download our pricing for government funded alarms.
Download our pricing for government funded alarms.
Download price list
Mobile Alarm Add-On
Add a Mobile Alarm to an existing MePACS home alarm client.
Add a Mobile Alarm to an existing MePACS home alarm client.
Add a Mobile Alarm
Funding pathways
MePACS is an approved provider for a range of government-funded programs.
Support at Home
MePACS alarms and ongoing monitoring can be funded through Support at Home under the AT-HM Scheme, subject to the participant's available budget.
NDIS
All our personal alarms, including the Solo Connect, are considered Assistive Technology and can be included in NDIS plans where aligned to participant support needs.
Personal Alert Victoria (PAV)
MePACS is the exclusive provider for PAV which provides eligible Victorians with a free Home Alarm and the Daily Call check-in service.
Personal Alert Victoria (PAV)
Eligible South Australian seniors may be able to access funding assistance through the PAASA program to help cover alarm and monitoring costs.
Why referrers choose MePACS
Helping clients stay safe, independent and connected through professional 24/7 monitoring.
Proven clinical & care outcomes
Research has shown that the MePACS service reduces unnecessary ambulance attendances by approximately 35%.
Improved Falls Response
Fast access to assistance after a fall can help reduce complications and support better recovery outcomes.
Backed by public health
As part of Bayside Health, MePACS delivers client-focused service backed by the Australian public healthcare network.
24/7 Professional monitoring
Every alert is answered and triaged by our trained emergency responders.
Coordinated client care
We manage onboarding, installation and ongoing client support, helping maintain continuity of care.
Quality and compliance
We operate in line with Australian Standard AS 4607 and rigorous quality processes to ensure reliable service delivery.
Request an HCP Quote
Whether you're seeking peace of mind at home or support for your workplace, MePACS is here to offer a tailored solution to meet your needs. Simply fill out the form, and we’ll provide a personalised quote based on the service that’s right for you
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Request an NDIS Quote
Whether you're seeking peace of mind at home or support for your workplace, MePACS is here to offer a tailored solution to meet your needs. Simply fill out the form, and we’ll provide a personalised quote based on the service that’s right for you
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Fill form to Refer a Client
Whether you're seeking peace of mind at home or support for your workplace, MePACS is here to offer a tailored solution to meet your needs. Simply fill out the form, and we’ll provide a personalised quote based on the service that’s right for you
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Changes & updates
Making changes to clients' service
Need to update your client's MePACS service? Simply let us know the details.
In line with the Aged Care Act, clients' consent is required prior to making changes. We will contact the client directly to confirm the details.
In line with the Aged Care Act, clients' consent is required prior to making changes. We will contact the client directly to confirm the details.
Free education sessions
Equip your team with the necessary product and service knowledge to recommend the right personal alarm.
Book Now
REsources
Order free brochures & resources
Our free brochures and resources are designed to provide useful information and guidance for care professionals and their clients.
MePACS Client brochures
Information for clients, including an overview of MePACS products and services and the benefits of monitored personal alarms.
Information for care providers
Gain a better understanding of monitored personal alarms and help improve outcomes for your clients.
Assessment checklist notepad
A useful tool for evaluating clients' needs for a personal alarm. Each notepad contains 25 checklists.
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