MePACS is an approved PAASA personal alarm provider
Personal Alert AssistanceSA is a service that provides a personal alert system to help older South Australians live independently with greater safety. Eligible South Australians can receive financial assistance to help cover the cost of an approved alarm system and monitoring services.
PAASA eligibility
To be eligible for PAASA you must be a permanent resident of South Australia and:
- be aged 75 years or older (65 years or older for First Nations people)
- have a Centrelink or DVA Pensioner Concession Card
- meet the additional clinical, functional, and social requirements
- have sought an assessment from My Aged Care for aged care services and been assessed as one of the following:
- approved for a Commonwealth Home Support Programme (CHSP)
- approved for a level 1 Home Care Package (HCP)
- not eligible for an HCP or CHSP.
For more about PAASA eligibility criteria please visit Personal Alert AssistanceSA.
How to apply
To apply for PAASA you must complete the PAASA application.
PAASA Application Form
MePACS Home Alarm
The home alarm works around the home and garden and includes a waterproof pendant with falls detection.
PAASA funding fully covers the cost of the alarm system and monthly monitoring fees.
Features include:
- Monitored 24/7 by our professional response team
- Easy one-touch button activation
- 2-way communication through the base unit
- Waterproof pendant – can be worn in the bath or shower
- Hard falls detection*
- Doesn’t need WiFi or a landline phone
- 4G technology
* Some falls may not activate the watch, for example: a slow slump or roll to the floor, if you brace yourself or if the fall is broken by an object such as a chair.
Once you receive an approval number from PAASA, choose MePACS as your alarm provider and order your personal alarm below.
Order your MePACS Alarm
Solo Connect watch alarm
The Solo Connect is a stylish personal alarm watch on the Samsung Galaxy Watch6. The watch is designed to support people who value their independence and active lifestyle. It is not suitable for those who are not comfortable with touchscreen technology or have dexterity limitations or vision impairment.
The cost of the watch is subsidised by PAASA. The Monthly Monitoring fees are fully covered by PAASA.
Pricing
| Small size: 40 mm (1.57 inches) Colour: Graphite or Cream Gold Watch: $415 incl. GST |
Large size: 44 mm (1.73 inches) Colour: Graphite only Watch: $445 incl. GST |
Features & Benefits:
- MePACS rapid emergency response technology
- 2-way voice communication through the watch
- Hard falls detection*
- GPS locator
- Wellness apps**
- Waterproof (IP68 rated) – Can be worn in the shower or bath
- Works on the Telstra network for Australia-wide coverage
* Some falls may not activate the watch, for example: a slow slump or roll to the floor, if you brace yourself or if the fall is broken by an object such as a chair.
** MePACS do not monitor the Samsung Wellness Apps.
Order your MePACS Alarm
Add ons & accessories
Key lock
This sturdy and secure padlock is for storing spare house keys for quick access in an emergency. The secret code will only be provided to when needed to emergency services or your approved contacts.
Self-installation: $80 (if ordered at the same time as your alarm)
Tech installation: $140 (only available in metro areas)
Cost is not funded by PAASA
Daily Call
This is a daily check-in service that offers peace of mind to both clients and their family.
All you need to do is press the daily call button every day between 6am-11am. If we don’t get your call we will follow up by 3pm to make sure that you are okay.
Price: $6 / month (not funded by PAASA)
Excellent Customer Service – Professional and Caring
24/7 Fast Response
We are always available to respond day and night within two minutes, when you activate an alert
Response by real people
Our friendly team can identify what help is required and call the relevant contact or 000
Reassurance help is on its way
We keep in contact with you once the alarm has been pressed to ensure help has arrived
Peace of mind
Gives you and your family peace of mind that help is always available
Compatible with the NBN
Works completely independently of the NBN and telephone lines
Provider to PAASA
The Personal Alert AssistanceSA scheme is funded by the South Australian Government
Priority call with 000
Unlike auto-dialler alarms, MePACS share the information with Triple Zero who can then prioritise the call
Independent and active living
Supports you in your own home and keeps you active in the community
Keeping communities safe since 1989
As a leading provider of monitored personal alarms in Australia, MePACS has been keeping 50,000+ people safe for over 30 years. Our 24/7 monitoring service is designed to support independent living for seniors and people with chronic conditions, offering peace of mind for them and their family.
We are backed by an Australian Healthcare provider, with all our profits going back into public health and research – putting people over profits. We are also a member of the industry body PERSL.
At MePACS we pride ourselves on always being there for our customers, providing expert care with compassion when you need it most.
Nominated Contacts
When you join MePCAS, you can nominate up to 4 contacts who we can call in an emergency.
Your nominated contacts should be people you trust, and they must live within 30 minutes from you. Contacts can be family members, friends, neighbours or carers, who ideally have a key to your home.
If you don’t want to share your house key with your contacts you can purchase a keylock for extra security.
How It Works
Press the button
Simply press the button on your pendant to send a signal to our response centre
Receive help
We will speak to you via the base unit within 2 minutes
We work out what you need
We’ll identify what help you need
We take action
We’ll call a contact or emergency services