PASA (Personal AlertSA) Alarm

aboutus subpage

24/7 Emergency response by trained professionals

MePACS is an approved personal alarm provider to the Personal Alert SA scheme (PASA).

Our personal alarms are monitored 24/7 by trained professionals, who respond to every call within 2 minutes and take immediate action as needed. The monitors quickly assess the situation, organise the appropriate help and provide all the relevant information to emergency services as necessary.

With our easy-to-use personal alarm, with falls detection, you can enjoy peace of mind knowing that you are in safe hands.

Please read below for more information on the PASA scheme funding options for MePACS personal alarms.

Additional options that are not funded as part of the PASA scheme can be purchased privately.

To find out if you are eligible for PASA funding please visit Personal AlertSA.

PASA personal alarm with base unit

MePACS Monitored Home Alarm: Funded by PASA

The MePACS home alarm is designed to use around the home and garden.

Features include:

  • Monitored 24/7 by MePACS
  • Easy one-touch button
  • Wear on your wrist or as a pendant
  • Two-way communication through home unit
  • Fall detection
  • Waterproof – can be worn in the bath or shower
  • No NBN connection needed
  • 4G Technology


A keylock is a sturdy and secure padlock with a secret code that can be used for storing spare house keys. In an emergency, MePACS can provide the secret code to your contacts or emergency services so they can access your home without delay.

Tech installation: If you order a tech installation for a MePACS home alarm (cost: $140), we can install the keylock for free at the same time. Only available in metro areas.
Self-installation: If you order the keylock at the same time as your MePACS alarm, we will post the keylock to you for free with the alarm. You can then install it yourself at your chosen location.

Price: $80 (one-off cost) not funded by PASA


Daily Call

A Daily Call is a MePACS check-in service that offers peace of mind to both clients and their family.

The client just needs to press the alarm once a day to ‘check-in’ with the MePACS monitoring team. If they miss their daily call, the MePACS team will follow up to make sure that they are okay.

Price: $72 per year not funded by PASA

homecareprovider subpage

How to Apply

If you wish to apply for the PASA scheme and gain approval for funding for an alarm, you first need to complete the PASA application. Visit the link below to complete your Personal Alert SA application and once you have received confirmation of your approval you can then choose MePACS as your Alarm Provider.

Personal Alert SA Application Form

Once you have been approved and have your approval numbers for the Personal Alert SA alarm, please order your MePACS personal alarm below.

Application For MePACS Alarm

Excellent Customer Service – Professional and Caring

24/7 Fast Response

24/7 Fast Response

We are always available to respond day and night within two minutes, when you activate an alert

Response by real people

Response by real people

Our friendly team can identify what help is required and call the relevant contact or 000

Reassurance help is on its way

Reassurance help is on its way

We keep in contact with you once the alarm has been pressed to ensure help has arrived

Peace of mind

Peace of mind

Gives you and your family peace of mind that help is always available

MePACS is compatible with the NBN

Compatible with the NBN

Works completely independently of the NBN and telephone lines

No lock-in contract

Provider to PASA

The Personal Alert SA scheme is funded by the South Australian Government

Priority call with 000

Priority call with 000

Unlike auto-dialler alarms, MePACS share the information with Triple Zero who can then prioritise the call

Supports independent & active living

Independent and active living

Supports you in your own home and keeps you active in the community

carer with patient

Keeping communities safe since 1989

As a leading provider of monitored personal alarms in Australia, MePACS has been keeping 50,000+ people safe for over 30 years. Our 24/7 monitoring service is designed to support independent living for seniors and people with chronic conditions, offering peace of mind for them and their family.

We are backed by an Australian Healthcare provider, with all our profits going back into public health and research – putting people over profits. We are also a member of the industry body PERSL.

At MePACS we pride ourselves on always being there for our customers, providing expert care with compassion when you need it most.


Nominated Contacts

When you join MePCAS, you can nominate up to 4 contacts who we can call in an emergency.

Your nominated contacts should be people you trust, and they must live within 30 minutes from you. Contacts can be family members, friends, neighbours or carers, who ideally have a key to your home.

If you don’t want to share your house key with your contacts you can purchase a keylock for extra security.

How It Works

press personal alarm icon

Press the button

Simply press the button on your pendant to send a signal to our response centre

speak to operator icon

Receive help

We will speak to you via the base unit within 2 minutes

chat icon

We work out what you need

We’ll identify what help you need

phone call icon

We take action

We’ll call a contact or emergency services