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Home Personal Alarm Response Service

MePACS Personal Alarm Service

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MePACS is a medical personal alarm service responded to by real people who can help you 24/7 day or night - to give you the peace of mind that if anything should happen at home help is only the press of one button – 2 minutes away.

Ideal for older Australians, people with chronic conditions or disabilities - to keep you independent at home with the peace of mind that if you fall or feel unwell help is always available – fast and reliable. You’re safer with MePACS.

We have been caring for over 39,000 Australians for 28 years, giving our members and their families the confidence and peace of mind that help and assistance is available 24/7. And because it’s a monitored service and we triage our calls the emergency services give us the appropriate levels of urgency – so you get help quickly.

24/7 Response Service

When you press the help button on your home alarm you are connected to our response centre based in Australia, 24 hours a day, 365 days a year where real people are always there to assist when you need it – Giving you and your family the assurance and peace of mind. We'll assess what help you need, call your contacts or 000 and keep in contact with you until we know you're okay.

  • 24/7 Response by fully trained staff based in Australia
  • Response within 2 minutes
  • Medical Alert
  • No lock in contract
  • NBN compatible - No Internet or phone line required
  • Backed by an Australia Public Health Service with all profits re-invested into Aged Care and the community

$37 a month

+ Professional Installation $130 or $29 Self Installation
SKU HM01

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Home Response service

Great for use around the home and garden to give you independence and peace of mind around your home.

  • Quick and simple one button activation
  • Choice of wrist or neck pendant
  • We speak to you via the alarm base unit fitted in your home
  • Pendants are waterproof
  • No need to recharge pendants
  • No additional phone charges

Equipment includes: Home base unit and one wrist or neck pendant

We also offer a mobile personal alarm which works when you are away from the home. For more information click here

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or call 1800 685 329




Thank you MePACS for saving my life. The speed of help was the lifesaver
Ron, Rosebud