Peace of mind begins at home
Peace of mind begins
at home
Inclusions & pricing
For regional areas please
contact us for a quote.
How does Home Alarm work?
Press the button
Talk to us
We take action
Why the Home Alarm is an easy choice
Home Alarm
funding options
Daily Call check-in service
Accessories & options
Hear from our clients
The MePACS staff are lovely, they answer quickly, and I have confidence in the service – I feel that I can rely on them to get me emergency help should I need it.
MePACS saved my life actually. I wouldn’t be here if it wasn’t for MePACS because nobody would have come to check on me. It’s an excellent service.
I was looking for professional, caring and reliable support and I chose MePACS because the service met my exceptionally high standard requirements.
It doesn’t matter what age you are, MePACS is a lifesaver. If you’ve got a medical condition, disability or you’re prone to falls, it is essential to have a personal alarm for your safety.
I am so impressed with the MePACS service. I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.
MePACS has restored my confidence to go out by myself. If you’re a senior who lives alone like me, I would certainly recommend a MePACS alarm. It is essential for us.
MePACS is excellent. The most important thing to me is that I feel secure with it – I’m not a nuisance to anyone around the place, I just push a little button and MePACS will answer in what feels like no time.
“MePACS has got, without a doubt, the politest and nicest people. They never seem to be busy, even though you know they are, they’re terrific. I’d give up all my other possessions before I gave up my MePACS alarm.
I feel safe and supported to keep living independently with MePACS. They give me peace of mind because I know I can rely on them to answer when I press the pendant for help. The response team are there 24/7, and they have my medical details on file so they’re aware of what emergency assistance I may require.
Daily call FAQs
Because the Daily Call runs through the Home Alarm system, you must have a MePACS Home Alarm installed to use this service.
You’ll also need at least two nominated contacts that we can contact if you don’t respond to your daily check‑in.
If you forget to press the button between 6am and 11am, simply call us on 1800 451 300 to let us know you’re okay.
If we haven’t heard from you by 11am, we’ll try to contact you directly. If we can’t reach you, we’ll call your nominated contacts to check in. If there’s still no response, we’ll arrange for emergency services to conduct a welfare check.
We can set up an automatic reminder to help you remember to press the button. Just call us on 1800 451 300, and we’ll arrange it remotely for your convenience.
We don't have lock in contracts so you can cancel this service any time. To cancel please call us on 1800 451 300.
If your alarm is funded by Personal Alert Victoria (PAV), the Daily Call service cannot be cancelled, as it is a required part of the funding program.
No, the Daily Call service is an add-on service and works only with the MePACS Home Alarm system.
You do not need any other equipment beyond the MePACS Home Alarm.
If you’re planning to be away from home, please let us know a few days in advance so we can place your alarm on standby. This ensures we don’t disturb you or your contacts unnecessarily while you’re away.
You can submit this online form or call us on 1800 451 300 to let us know.
Unfortunately, the Daily Call service can’t detect if you’ve passed out or are unable to respond. If you ever need urgent help, please press the button on your MePACS pendant or base unit to activate an alarm immediately.
If you miss your daily check‑in, we’ll still follow up before 3pm as part of the service, but it’s important to remember this isn’t a real‑time emergency alert. Your pendant alarm is the safest way to get help right away.
The 6am–11am window allows both early and late risers plenty of time to check in, without triggering unnecessary alerts.
