24 Jul 23

How Monitored Personal Alarms Enhance Independence and Safety for People with Chronic Pain

MePACS Team | Health & Wellbeing , NDIS News & Info

Living with chronic pain can be challenging because it can affect many aspects of your daily life, and potentially limit your independence due to having to rely on others to help. Fortunately, advances in technology have paved the way for innovative solutions that enhance the safety and quality of life for individuals with chronic pain. One such solution is a monitored personal alarm (sometimes called a medical alarm or emergency alarm) which offers a lifeline of safety and peace of mind.

Confidence and Independence

Chronic pain can significantly impact a person’s ability to perform routine tasks and engage in social activities. The fear of experiencing a flare-up or needing urgent medical attention can affect your physical state as well as confidence and emotional state. However, monitored personal alarms have been shown to provide confidence and peace of mind for users. Knowing that help is only a button press away can help reduce triggers and provide some reprieve.

With the aid of monitored personal alarms, individuals with chronic pain can also gain greater autonomy in their lives by reducing reliance on caregivers or family members, fostering a greater sense of independence and self-reliance.

24/7 Emergency Care

A key feature of MePACS monitored personal alarms is our Australian emergency response centre which is available 24/7, 365 days a year. It is operated by trained Emergency Monitors who are ready to provide knowledgeable assistance with empathy and compassion whenever you need it.

We go beyond just completing tasks; for us it’s about genuinely caring for people, ensuring that you get the help you need, providing support and reassurance until help arrives, and keeping your loved ones updated on your progress.

Prioritised emergency response

One of the advantages of the MePACS emergency care service is that we keep your relevant medical history and health information on file. In an emergency, we provide this vital data to Emergency Services so that they can prioritise the call and tailor their response to your condition. 

We have strict data security and privacy measures in place to ensure that your confidential medical information remains protected. 

Easy-to-Use Technology

The best thing about monitored personal alarms is that you don’t have to be a technology wiz to use one. The alarms have a simple user-friendly interface, making them accessible to people of all ages. All you have to do is press a button to call for help.

Personal alarms these days are small and discreet and have useful features such as falls detection, GPS, waterproofing and 2-way voice communication. They can blend seamlessly into your daily life, offering reassurance without being obtrusive.



Monitored personal alarms with 24/7 emergency response service can be transformative for individuals with chronic pain. By empowering people with increased independence and immediate assistance, personal alarms can help individuals thrive despite their condition. Embracing technology to manage chronic pain not only enhances safety but also nurtures a sense of control and confidence.
For excellent resources and information on chronic pain management visit Chronic Pain Australia.




  1. Can monitored personal alarms be used by all age groups? Absolutely! Monitored personal alarms are designed to be user-friendly and cater to individuals of all ages, including the elderly and those with limited mobility.

  2. Where can I use the alarm? The Home Alarm can be used around your home and garden. The Mobile Alarm and Solo Watch Alarm can be used anywhere in Australia where there’s good mobile network coverage.

  3. How quickly can help be expected in an emergency? With MePACS, help is available 24/7, and 99.9% calls are answered in less than 2 minutes.

  4. Do I need to provide my medical information? Yes, sharing relevant medical details is important so that we can tailor the response to your specific needs.

  5. What happens if I’m unconscious? If your alarm has been activated and you don’t respond we will still organise help for you immediately.
  6. What if I need to cancel the alarm service? No problem! MePACS doesn’t have lock in contracts so you can cancel any time.

If you or someone you know suffers from chronic pain and can benefit from a monitored personal alarm contact our friendly team on 1800 685 329.