Personal Alarm Systems for Seniors

personal response alarm system

Personal Alarm Service with the Human Touch

24/7 Response Personal Alarm System

The MePACS fast response personal alarm service is designed for senior Australians, those with chronic conditions or recovering from surgery to keep them safe and independent in their own homes. If you fall, have an accident or feel unwell, help is just the press of one button away. We guarantee a trained professional will respond to your signal for help FAST.

The MePACS Personal Alarms are available as home and mobile alarms – giving you peace of mind when you are at home and when out and about.

Order Now – Call 1800 685 329 or Join Now

How It Works

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Press the button

Simply press the button on your pendant to send a call to our response centre

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Receive help

We will speak to you via the base unit within 2 minutes

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We work out what you need

We’ll identify what help you need

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We take action

We’ll call a contact or emergency services

friendly staff mepacs australia elderly alarm

Friendly Trained Staff

Unlike auto dialler alarms, it’s the human touch of MePACS personal alarms that ensures you are guaranteed a fast response by real people 24/7.

With the MePACS medical alarm, help is only 2 minutes away once you have pressed the button. Our friendly team are ready to get you the appropriate help at any time of the day or night.

We know that family may not always be available to help 24/7, so you can rely on MePACS to give you true peace of mind and help you feel safe in your own home.

Unlike auto dialler alarms, we are able to share the emergency information with 000 who can then prioritise the call to the client. 

Our personal alarm service offers:

  • Guaranteed 24/7 Fast Response
  • We keep in touch with you until help has arrived
  • Personal Alarms for both home and away
  • Works independently of the NBN so no need for a phone line
  • No lock-in contract
  • Key lock safes available
  • High levels of client satisfaction

Nominated Personal Alarm Contacts

When you join our personal alarm service, you can nominate up to 4 contacts, who we can call for assistance in the event of an emergency or to check on your well-being. These contacts need to live within 30 minutes from you. They should be someone who is known to you such as a family member, friend or trusted neighbour and ideally have a key to your home. It can be a good idea to get a key lock for extra security.

Download our Ultimate Guide to Personal Alarms!
Personal Alarm Systems for Seniors

How Much Does it Cost?

Home Response Service
Price – $39 a month inc. GST + Installation

Great for use around the home and garden.

The Home Alarm comes with:

  • A quick and simple one-button activation wrist or neck home pendant*
  • Home base unit with two-way communication so no need to get to a phone
  • Waterproof pendants that can be worn in the bath or shower
  • No additional phone charges
  • Monthly pendant testing for your safety

* Please note: If you would like an automatic fall detector pendant, this needs to be ordered separately.  

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mepacs home and mobile unit

Home & Mobile Response Service

Price – $51 a month + $385 one-off fee for mobile alarm inc. GST + Installation

Ideal for those who like to get out of the house to visit the shops, library, friends, go for a walk or even on holiday in Australia.

The Home and Mobile Personal Alarms come with:

  • Quick and simple one-button activation on both the Home & Mobile Alarms
  • Neck or wrist Home pendant
  • Two-way communication through the Home Alarm base unit and Mobile Alarm, so no need to get to a phone
  • GPS locator in Mobile Alarm
  • Waterproof home pendants and splash proof Mobile Alarm
  • Falls detection on the Mobile Alarm, with automatic alert to MePACS
  • No additional phone charges
  • Monthly pendant testing for your safety
  • Mobile charging base unit
  • Belt clip and lanyard for Mobile Alarm
  • Lightweight Mobile Alarm: 58 gms (weight of a chocolate bar)
  • Mobile Alarm Dimensions: 65 mm (h) x 40 mm (w) x 20 mm (d)

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Other Services

Daily Call
Price – $6 additional a month

If you choose this additional personal alarm service, we ask you to press the daily call button on your alarm between 6am and 11am each day to let us know you are up and about. If we do not hear from you, we will contact you to check you’re okay.

Mobile Upgrade
If you are an existing MePACS Home Customer, you can upgrade to the Mobile Alarm for $12 more a month + $385 inc. GST for Mobile Unit

One-off Installation Costs

  • Professional Installation  – $140
  • Self Installation – $29 for one alarm / $39 for two alarms

Our Clients

“People say I should be in care at my age and I say I am – I’m in the care of MePACS.” – Father Bob Maguire

Now with the MePACS Home and Mobile Alarms, Father Bob Maguire can continue his work whether he is at home or out and about with the Father Bob Foundation.

“I’m very grateful for their vigilance and commitment to my safety every year.”

Click here to read Father Bob’s story

Our Clients

“Thanks to MePACS, we’ve all got great peace of mind.” – Val

Val is 77 years young and knows she is safe and secure with her MePACS personal alarm at home.

“MePACS is there 24/7 – if you need an emergency, you never have to wait long and someone is there within seconds.”

Our Clients

“MePACS saved my life.” – Ron

Our client Ron was home alone when he experienced a major arterial blood clot.

“It totally incapacitated me. Luckily I had my MePACS medical alarm on and was able to press the button for help.”

Click here to Read Ron’s story

Our Clients

“My MePACS Mobile Alarm Saved My Life.” – Judith

Judith was in the backyard of her five and a half acre property in the Yarra Valley, when all of a sudden she lost her footing and fell to the ground.

“I couldn’t move or get up. If I didn’t have my MePACS alarm, it may have been up to 24 or even 36 hours until someone may have found me.”

Click here to Read Judith’s story

Our Clients

“My MePACS Alarm is my Life Saver.” – Doreen

Although Doreen’s daughter lives with her, she works long hours each day and worries about her mum when she’s away.


Our Clients

Nikki an OT from Peninsula Health recommends MePACS

Nikki is an Occupational Therapist working for Peninsula Health.  She recommends MePACS personal alarms as it provides peace of mind to patients and their families.

“The MePACS personal alarms service provides a sense of safety and security to patients returning home.”

Personal Alarm Systems for Seniors

Our Partners

We work with a range of partners who use the MePACS alarm service

We work with over 500 organisations supporting seniors and people living with disabilities. We ensure our clients can continue to live an independent and active life in their own home.

From home care providers to carers, we also support:

  • Hospitals
  • Occupational therapists
  • Physios
  • General Practitioners