Monitored personal alarms
with reliable 24/7 emergency response
MePACS in-home personal alarms are designed to support people living independently at home, including :
- Seniors who live alone and may have mobility limitations, are recovering from a medical procedure, or have other health conditions
- People living with disability, including physical or cognitive disabilities, that may require occasional assistance in case of a fall or medical emergency.
- People living with chronic conditions such as diabetes, epilepsy, heart disease, or respiratory conditions, and may need prompt support in case of a medical emergency.
The MePACS home alarm system is designed to use around your home and garden, and includes a small wearable device, and a base unit that is installed inside the home.
The alarm is very easy to use – just one button press and you are promptly connected to our 24/7 Australian-based response centre.
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How the home alarm works
The MePACS monitoring centre is open 24/7, 365 days a year.
Our dedicated monitors are professionally trained to triage emergencies efficiently and with empathy and care. Alarm calls are answered within 2 minutes and we assess every situation to determine the most appropriate course of action – whether it’s calling a family member, neighbour or carer, or getting emergency services to help if needed.
Unlike self-monitored alarms, we can provide emergency services with all the relevant information about the incident and your condition, so that they can prioritise the call.
Nominated Personal Alarm Contacts
With MePACS, you can nominate up to 4 people who can be available to help in an emergency, or to check on your wellbeing.
Nominated contacts can be relatives, friends, trusted neighbours or carers. They must be able to get to your house within 30 minutes, and ideally have access to your house keys for easy access in an emergency.
You can purchase an external key safe to securely store spare house keys for emergencies.
Home Alarm Features
The MePACS Home Alarm System is designed to provide 24/7 safety around the home and garden. It consists of a small wearable pendant, and a base unit that is installed in a central location in the home, and is connected to the 4G network.
When the button on the pendant or the base unit is pressed, the signal is sent to the MePACS monitoring center, where one of our trained professional will be able to talk to you through the alarm and provide the help you need.
- Australia wide coverage through the 4G network
- Does not require NBN, a phone line or a mobile phone
- Water resistant pendant can be worn in the shower (IP67 rating)
- Simple one-button activation
- Base unit with 2-way voice communication
- 38+ hours backup battery power for base unit
- Complies with Australian and International quality standards
- Accessories and additional pendants are available
Download our Guide to Personal Alarms
Personal Alarms for Independent Living
Download our Ultimate Guide to find out more about personal alarms, and how they can help you or your loved one feel safer at home and away.
By submitting this form, you are consenting to be contacted by MePACS about your interest in a personal alarm. This information will not be shared with any third parties. Privacy Policy
Pricing
Standard Home Alarm System
Includes the following:
- Pendant alarm with chain or wristband
- Base unit
- Pre-installed and activated sim card
Pendant & Base Unit: No charge for monthly rental
24/7 Monitoring: $39 inc. GST per month (includes sim card charges)
Monthly Alarm Testing: Free
Professional Installation: $140 inc. GST for metro areas. Regional areas may cost more based on the location. Contact us for a quote.
Self Installation – 1 alarm: $29 inc GST for one alarm
Self Installation – 2 alarms: $39 inc. GST for two alarms
No lock-in contract. Funding via HCP or NDIS can be available to eligible customers.
Pricing
Home + Mobile Alarm Bundle
The home and mobile alarm bundle is designed for people who enjoy a more active lifestyle outside of the home. The mobile alarm works anywhere in Australia where there’s 4G coverage, and has added features such as GPS location, 2-way voice communication, and falls detection**.
Get more info on the mobile alarm →
The bundle includes:
- Home pendant alarm with chain or wristband
- Home Base unit
- Mobile alarm
- Mobile alarm charging unit
- Lanyard and belt clip for the mobile alarm
- USB wall charger + cable
- Pre-installed and activated sim cards
Bundle cost: $385 inc. GST
24/7 Monitoring: $51 inc. GST per month (includes both alarms and sim card charges)
Monthly Alarm Testing: Free
Professional Installation: $140 inc. GST for metro areas. Regional areas may cost more based on the location. Contact us for a quote.
Self Installation – 1 alarm: $29 inc GST for one alarm
Self Installation – 2 alarms: $39 inc. GST for two alarms
No lock-in contract. Funding via HCP or NDIS can be available to eligible customers.
**Please note: The alarm may not be activated by some falls, for example: a slow slump or roll onto the ground, if the fall is broken by a chair or other object, or if the person braces the fall. To make sure the alarm is activated after a fall always press the alarm button.
Other Services
Daily Call
Price – $6 additional a month
If you choose this additional personal alarm service, we ask you to press the daily call button on your alarm between 6am and 11am each day to let us know you are up and about. If we do not hear from you, we will contact you to check you’re okay.
Mobile Upgrade
If you are an existing MePACS Home Customer, you can upgrade to the Mobile Alarm for $12 more a month + $385 inc. GST for Mobile Unit
Our clients
MePACS has partnered with over 500 organisations that support seniors and people living with disabilities. We are an HCP and NDIS approved provider, as well as sole service provider to Personal Alert Victoria (PAV) and approved service provider to Personal Alert SA (PASA).
From home care providers to case managers, we also work with hospitals, GP’s, occupational therapists, physios and other allied health professionals to provide daily support and safety for their clients.