
Registered NDIS Provider of Personal Alarms
Place Your Order Call 1800 685 329 Order Brochures
MePACS is one of Australia’s leading personal alarm services with 24/7 fast emergency response by real people.
As an approved NDIS Provider, we pride ourselves on our high level of customer service and looking after our clients’ welfare. MePACS has trained professionals available 24/7 to respond to an alert if your clients need help – guaranteed within 2 minutes.
We have helped thousands of NDIS participants to feel confident and enjoy living independently, with the peace of mind that help is only one press of a button away.
Keeping NDIS clients independent and active with our 24/7 Personal Response Alarm System – Home and Away

Friendly and Efficient Staff
The human touch of MePACS ensures your NDIS clients are guaranteed a fast response at any time of the day or night.
Unlike autodialler alarms, we are able to share the emergency information with 000 who can then prioritise the call to the client. And stay in contact with them until help arrives.
MePACS personal alarms work independently of the NBN and landline. With no lock-in contract, we can make sure your NDIS client has the right personal alarm to suit their lifestyle.
MePACS is available 24/7, 365 days a year – this gives peace of mind to both your NDIS client and their family, knowing that a reliable and trusted organisation is here to help.

How Much Does it Cost?
Home Response Service
Great for use around the home and garden.
The Home Alarm comes with:
- 24/7 Response by MePACS trained professionals
- A waterproof wrist or neck pendant
- Home base unit with two-way communication
- Quick and simple one-touch activation
- Falls pendant available
- No additional phone charges
- Monthly pendant testing
- Accessories available

Home & Mobile Package
Ideal for wearing to the shops, visiting friends, on a short walk or even on holiday in Australia.
The Mobile Alarm is only available to purchase with the MePACS Home Alarm.
The 4G MePACS Mobile Alarms come with:
- Simple one button activation
- 24/7 Response by MePACS trained professionals
- Fall Detection with automatic alerts sent to MePACS
- GPS / Two way communication
- Splash proof design – can be worn on a rainy day
- No additional phone charges
- Mobile charging base unit
- Belt clip and lanyard

NEW MePACS Solo on the Samsung Galaxy Watch
A revolutionary personal alarm on the stylish Samsung Galaxy Watch.
One single device that keeps you safe at home and out and about.
Supporting a full and active life, it is fully water-resistant and has GPS technology so we can send help to the right location fast.
The MePACS Solo is ideal for clients who are comfortable with touch screen technology and live in a strong Telstra mobile coverage area. The alarm needs to be charged each day/night and the alert is raised via the watch face or by double pressing the button on the side of the watch so a client must have reasonable cognitive ability and dexterity in their hands in order to operate the watch.
MePACS has a duty of care to ensure our clients can access the service and easily raise an alert on the most appropriate device for them in the event of an emergency. Clients with a high risk of falls or chronic conditions should also have the home alarm to ensure during this period of time when the watch is being charged they still have the peace of mind that they can access the MePACS Service.
For more information, visit the MePACS Solo product page.
Order Today – Call 1800 685 329 Join Now

Additional Details
One-off Installation Costs
- Professional Installation – $140
For metro areas and surrounds. Regional areas may cost more based on the location and a quote can be provided. - Self Installation – $29 for one alarm / $39 for two alarms
If you have been approved for NDIS funding, please call us for NDIS specific pricing. When requesting funding for a personal alarm via the NDIS, you need to allocate the correct amount under:
MePACS Provider Number – 79282935
Provider Name on NDIS website – Peninsula Health (MePACS is owned by Peninsula Health)
Click here for Category details
Our Clients
Sandy's Review
“I know if I fall again and need your help, you will answer.”
Theresa's Review
"I now feel safer with MePACS."
Leon's Review
"I think MePACS is a necessity for people with MS."