NDIS Support Coordinators

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Registered NDIS Provider of Personal Alarms

Place Your Order Call 1800 685 329 Order Brochures 

MePACS is one of Australia’s leading personal alarm services with 24/7 fast emergency response by real people.

As an approved NDIS Provider, we pride ourselves on our high level of customer service and looking after our clients’ welfare. MePACS has trained professionals available 24/7 to respond to an alert if your clients need help – guaranteed within 2 minutes.

We have helped thousands of NDIS participants to feel confident and enjoy living independently, with the peace of mind that help is only one press of a button away.

Keeping NDIS clients independent and active with our 24/7 Personal Response Alarm System – Home and Away

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Friendly and Efficient Staff

The human touch of MePACS ensures your NDIS clients are guaranteed a fast response at any time of the day or night.

Unlike autodialler alarms, we are able to share the emergency information with 000 who can then prioritise the call to the client. And stay in contact with them until help arrives.

MePACS personal alarms work independently of the NBN and landline. With no lock-in contract, we can make sure your NDIS client has the right personal alarm to suit their lifestyle.

MePACS is available 24/7, 365 days a year – this gives peace of mind to both your NDIS client and their family, knowing that a reliable and trusted organisation is here to help.

How It Works

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Press the button

Simply press the button on the pendant to call for help

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Receive help

We will speak to your NDIS client via the base unit within 2 minutes.

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What do you need?

We’ll assess the situation and call for the most appropriate help.

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We take action

We’ll call the NDIS client’s contacts or emergency service

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How Much Does it Cost?

Home Response Service

Great for use around the home and garden.

The Home Alarm comes with:

  • 24/7 Response by MePACS trained professionals
  • A waterproof wrist or neck pendant
  • Home base unit with two-way communication
  • Quick and simple one-touch activation
  • Falls pendant available
  • No additional phone charges
  • Monthly pendant testing
  • Accessories available

Email Us for Pricing Options

Alarm Products Overview

Home & Mobile Package

Ideal for wearing to the shops, visiting friends, on a short walk or even on holiday in Australia.

The Mobile Alarm is only available to purchase with the MePACS Home Alarm.

The 4G MePACS Mobile Alarms come with:

  • Simple one button activation
  • 24/7 Response by MePACS trained professionals
  • Fall Detection with automatic alerts sent to MePACS
  • GPS / Two way communication
  • Splash proof design – can be worn on a rainy day
  • No additional phone charges
  • Mobile charging base unit
  • Belt clip and lanyard

Email Us For More Information

NEW: MePACS Solo Watch

NEW MePACS Solo on the Samsung Galaxy Watch


A revolutionary personal alarm on the stylish Samsung Galaxy Watch. 

One single device that keeps you safe at home and out and about. 

Supporting a full and active life, it is fully water-resistant and has GPS technology so we can send help to the right location fast. 

The MePACS Solo is ideal for clients who are comfortable with touch screen technology and live in a strong Telstra mobile coverage area. The alarm needs to be charged each day/night and the alert is raised via the watch face or by double pressing the button on the side of the watch so a client must have reasonable cognitive ability and dexterity in their hands in order to operate the watch. 

MePACS has a duty of care to ensure our clients can access the service and easily raise an alert on the most appropriate device for them in the event of an emergency. Clients with a high risk of falls or chronic conditions should also have the home alarm to ensure during this period of time when the watch is being charged they still have the peace of mind that they can access the MePACS Service. 

For more information, visit the MePACS Solo product page.

Order Today  – Call 1800 685 329 Join Now 

Feel safer in the community


Feel safer out and about in the community, knowing MePACS is available to help 24/7.

A discreet personal alarm in Rose Gold or Black, this wearable safety device is lightweight and convenient, designed with style and comfort in mind.

For people with disability, it’s a great safety companion for home and away.

We’ll watch out for your clients’ safety, so they can do what they love with confidence.

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Additional Details

One-off Installation Costs

  • Professional Installation – $140
    For metro areas and surrounds.  Regional areas may cost more based on the location and a quote can be provided.
  • Self Installation – $29 for one alarm / $39 for two alarms

If you have been approved for NDIS funding, please call us for NDIS specific pricing. When requesting funding for a personal alarm via the NDIS, you need to allocate the correct amount under: 

MePACS Provider Number – 79282935

Provider Name on NDIS website – Peninsula Health (MePACS is owned by Peninsula Health)

Click here for Category details

Click here for other Peninsula Health NDIS Services

What Our Clients Say

“I know MePACS is looking out for my safety.”

Living with Ehlers-Danlos Syndrome, our client Jess feels safer at home and away with MePACS.

“I decided to take up a MePACS personal alarm because I wanted to live by myself and still feel reassured that I could signal for help in a medical emergency. I think because I was moving out for the first time, it was really important to know I had support from MePACS 24/7.”

“I feel like I can rely on my MePACS alarm too. It’s right there around my neck and I can press it quickly if I need to. Even if I’m not able to communicate properly, the MePACS team know something is wrong and will call for help for me.”

Click Here to Read Jess’ Story

NDIS Professionals Application

Place your order today by completing the form below and we will be in contact with you shortly.