NEW: MePACS Solo Watch

It’s important to note that not all falls will activate the watch. It may not be activated automatically if someone braces themselves, the fall is broken by a chair or object, and if they slump or roll to the floor. If able, the watch should be activated manually by tapping the alert icon or double pressing the ‘Alert Key’. 

Yes, anyone who you allow access to the watch will be able to double press the ‘Home Key’ or tap the on screen ‘Alert Icon’ to raise an alert.

The MePACS Solo watch has been certified to 5ATM standards. This means that it is water resistant up to 50 metres in depth for a maximum of 10 minutes.

The MePACS Solo watch has a battery life of between 10-12 hours depending on usage and mobile phone reception. How many times you use the watch will affect your battery life and if you live in a low mobile phone reception area this will reduce the life of the battery as it’s working harder to find a signal. It takes around 3-4 hours to charge from flat, and we recommend this is done when you are sitting down.

The MePACS Solo will continue to function as a watch, and you can access all watch functionality. However if you have no or low mobile reception in your home you will not be able to raise an alert for help.  And if this is the case, we will not be able to sell you the watch on its own or you can choose to purchase the MePACS Home alarm too.  

If you have a MePACS Solo watch and want to know more about the health applications, we’ve got a handy how-to guide to help you learn how to get the most out of your new fitness companion.

You can view it here.

We recommend that clients have a home alarm pendant each, and then they can share the MePACS Solo watch when they go out individually. Alternatively, they can purchase two watches and two monthly monitoring fees.

The MePACS Solo has been specifically designed for seniors and people with disabilities to keep it simple and easy to use with the features they will most benefit from.

The Apple Watch is packed full of features that may be a bit overwhelming and an SOS alert only sends a text message to pre-programmed family or friend when an alert is raised, who could be busy at that time and unable to respond in a timely manner.

With the MePACS Solo, alerts raised go directly through to trained operators who are guaranteed to respond at any time of the day or night. This gives you the ultimate peace of mind that help is always on hand when you need it.

As we understand the situation and your medical history, we can pass all this information to 000 who will prioritise your call – this can make all the difference during an emergency situation.

No. The MePACS Solo watch does not have the capabilities to set an alarm timer just yet.

No. You cannot set a medication reminder on the MePACS Solo watch.

MePACS has the ability to determine the location of each MePACS Solo watch, and if in the event of an emergency or incident, will pass on this information to the most appropriate emergency services to attend and assist.

Family members are unable to connect directly to the MePACS Solo watch or have access to the GPS tracking, to ensure the privacy of the client remains.

No. The MePACS Solo cannot be paired with a mobile phone. The MePACS Solo software has been adapted on the watch to be a personal alarm first and foremost. The watch works completely by itself and includes its own e-SIM.

No. The MePACS Solo watch has an e-SIM, which means it works by itself in Australia where there is sufficient Telstra mobile coverage.

No. The MePACS Solo is exclusive to MePACS.

The MePACS Solo is a personal alarm watch with falls detection, a GPS locator and the ability to count your steps and heart rate.

MePACS will post the watch to you. If you decide that the watch isn’t for you within 14 days, you may return it as long as it is still in brand-new condition.

No. The MePACS Solo is a personal alarm watch. To keep the watch simple for our clients, you connect to our 24/7 emergency response team but cannot receive/make calls or text to family or friends.

No. MePACS has a dedicated emergency response team who are available 24/7, who will respond to a call for help within 2 minutes. MePACS then determine the most appropriate help required and call either emergency services or a family member, if appropriate, and stay in contact with the client until help arrives.

This gives the family peace of mind that their loved one will get the fastest response, guaranteed.

No. All MePACS Solo watches are programmed before being sent out with 12-hour time.

Yes. The wrist band is adjustable for your comfort on the MePACS Solo, but if you would prefer a different wrist band than the one provided, you may find one to suit at your local Telstra, JB Hi-Fi or Harvey Norman.

The band is made of leather.

The MePACS Solo watch fastens with a hook and eye. If you have issues with dexterity, then our other personal alarm products may be more suitable for you.

The MePACS Solo can sit comfortably where you may normally wear a watch, a few centimetres from your wrist.

There are two ways to tap the MePACS Solo to send for help – one tap on the ‘alert icon’ on the watch face and a double press on the Power/Home key of the watch, located on the lower right-hand side.

The charger for the MePACS Solo is a magnetic docking station. To charge the watch, simple place the back of the watch against the front of the docking station and it will connect and hold the watch in place.

No. The MePACS Solo is exclusive to MePACS and cannot be programmed onto an existing smartwatch.