14 Mar 22

Lone Worker Safety Alarm in Allied Health : MePACS Duress Alarm

Alayna Hansen | Lone Worker Safety

Lone workers safety devices are needed now more than ever, as allied health professionals are working tirelessly to ensure each patient receives the most appropriate care for their medical condition and stage of treatment.

With knowledge and skills in specialist areas of healthcare, health professionals consistently put the safety and care of their patients first. Sadly, the same support is not always returned.

Whether in a public hospital, medical clinic or providing at-home care, there are unfortunate situations where patients, visiting friends and family and even bystanders can become stressed and act aggressively towards healthcare staff – with the statistics from Worksafe Victoria reporting up to 95% of general healthcare workers have experienced physical or verbal assault in their career.

MePACS understands that healthcare worker safety is paramount, and it is the duty of care for all employers to ensure their staff have the confidence to get on with their job, feel safe and have the support they need at all times.

Introducing a MePACS duress alarm into workplace safety procedures can guarantee that all healthcare staff, and particularly those in allied health roles, have the required assistance from the 24/7 MePACS response service to de-escalate a distressing situation.

Download Our Ultimate Guide To Duress Alarms


What is a wearable Duress Alarm for Allied Health lone workers?


A wearable duress alarm for healthcare professionals is a discreet and convenient device that can send a signal for help to an internal security team or emergency response centre in a distressing situation, such as a medical emergency or act of physical assault.

While some duress alarms can be worn on a lanyard, this may be an obstacle for allied health professionals who must be close to a patient in order to treat them correctly.

The MePACS Mobile Alarm is an intuitive, convenient duress alarm that has two-way communication with the dedicated MePACS response team, who are trained in emergency assistance and work around the clock to ensure 24/7 support to all allied health professionals.

How does a wearable Duress Alarm work for lone workers?

mobile unit

MePACS Mobile Alarm – a lightweight device that weighs around 55 grams. This can be worn either around the neck or as a belt clip.

With the MePACS Mobile Alarm, you are guaranteed a response from our 24/7 emergency centre of trained professionals.

In the event of an accident, violent incident, assault, fire or emergency, a signal for help can be activated with just a simple press of the button.

Our team will answer within two minutes, efficiently assess the situation, triage the level of help needed and take action – whether you need a colleague, security personnel or emergency service to assist you in your time of need.

It also has GPS technology and in-built falls detection, which can both assist you in an emergency to get the right help quickly.

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What are risks for lone worker health professionals?

Allied Health describes the broad range of healthcare professionals who are not doctors, dentists or nurses. They aim to prevent, diagnose and treat a range of medical conditions and illnesses and will often work with others in different medical disciplines to determine the best outcomes for a patient.

To only name a few, allied health professionals can work in occupational therapy, physiotherapy, rehabilitation, audiology and speech pathology. These are all areas where individual workers will provide essential care alone, at night or for extended periods of time.

The risks to their health and safety can come in a variety of forms:

  • negative human interactions
  • lifting and moving patients
  • misused equipment
  • slippery and uneven surfaces
  • medical emergencies

Working consistently in a high risk environment can also cause ongoing stress and affect personal mental health. A duress alarm can relieve lone workers of their anxiety and give them the reassurance that they have guaranteed help whenever required, leading to increased morale, work ethic and a dynamic team environment.

The MePACS Solo for duress keeps your team safe and connected. For more information, head to our Lone Worker Duress AlarmsĀ page or call 1800 685 329.