For many seniors across Australia, there comes a time when you need to do more about your safety if you want to live in your own home for as long as possible. This was the case for our client Beverly, a regional Victoria resident, who joined the MePACS personal alarm service in 2014 through Personal Alert Victoria (PAV).

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Priorities for independent living

As Beverly started experiencing occasional falls, one of her top priorities was to get a fully monitored personal alarm, ensuring she could quickly signal for help if needed. With MePACS by her side, Beverly continues living confidently in her cherished home, knowing that assistance was always within reach.

"If I had a fall, I could usually get up by myself, but it made me think that there's always the chance that I can't, and I would need to have a way to signal for help especially if I didn't have a phone in reach," said Beverly.

Beverly often enjoys spending time out in the garden, where "there's plenty of things to trip or slip on, especially when you're not concentrating on where you walk. But I always wear my MePACS personal alarm to make sure I can prevent lying out there for hours without anyone knowing," she said.

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Getting the help you need, quickly

In an emergency, such as a fall, a fast response can be crucial. By providing fast emergency response by trained professionals, monitored personal alarms can reduce the time it takes for help to arrive. This can help prevent further injury or complications from potentially lying on the ground for a long period of time.

Beverly knows this all too well. "My MePACS alarm was a great help for me recently. I lost my balance in the garden and couldn't get up, but I was able to get help by pressing my MePACS alarm and the response team answered in what felt like no time at all. Even though I was hurt, it was reassuring to know my son would be on the way."

She highly recommends MePACS to other seniors who live on their own, "especially for those who are prone to falls or medical emergencies." Furthermore, Beverly stresses the importance of wearing the alarm wherever you go. "I think wearing a MePACS personal alarm all the time, including in the shower, is essential. It's not much good sitting on your bedside table if you are in your garden or bathroom."

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24-hour safety

The MePACS emergency response service is available to help 24/7, 365 days a year. Beverly says it is "quite a relief" to talk to a real person and get a professional and caring response.

"To have a familiar voice answer when I press my MePACS pendant, and ask if I am alright, is just wonderful for my wellbeing. I know the MePACS response team can call for the right help that I need, whether it is one of my sons or an ambulance, and then they stay on the line to comfort me until someone arrives."

Beverly is very relieved that her family can also enjoy peace of mind, knowing that she is in good hands. "It saves my family worrying about me, when they know I've got such a reliable personal alarm service as MePACS to look out for my safety."

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MePACS personal alarms provide 24-hour safety for seniors, like Beverly, and helps them maintain their confidence to continue living independently for longer. For more information, call us on 1800 685 329.