Our client Helen lives alone and loves her independent lifestyle - meeting friends for coffee, going for short walks and being an active participant of her local community.

"I live alone and am quite comfortable with that, but when I started having frequent falls, I knew I had to do something about my personal safety before I really found myself in serious trouble," she said. Now, with her MePACS home and mobile alarms, Helen feels safer and more secure at home and when out and abpit, knowing that the MePACS 24/7 emergency response service is only a button press away.

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Getting help in an emergency

Unfortunately, Helen can recall a time recently when she needed the quick thinking and actions of the MePACS response team for a severe medical emergency. Feeling lightheaded in the bathroom, she slipped on the tiles and broke a thoracic 'T' vertebra, which is in the second segment of vertebrae in the spine.

Lucky for Helen, she pressed the button on her MePACS alarm pendant and was able to quickly connect to our 24/7 emergency response team who called an ambulance for her. The monitor kept in contact with Helen, provided reassurance and let her know that help was on the way.

"I've also pressed the medical alarm when I've had dizzy spells or fainted and come around. And when I've been in pain from kidney stones. So having the MePACS alarm with me at home definitely makes me feel reassured that I can get essential help when I need it, around the clock," shared Helen.

"MePACS is excellent. The most important thing to me is that I feel secure with it - I'm not a nuisance to anyone around the place, I just push a little panic button and MePACS will answer in what feels like no time. When I go out with my friends, I even tell them that if anything goes wrong, just press this MePACS Mobile alarm and tell the response team what I need," said Helen.

Helen thinks that MePACS is offers a great service. "The MePACS operators are always polite and friendly but when it's a medical emergency, they know time is of the essence and to call for help on my behalf straightaway. more seniors like me should have a MePACS alarm!"

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If, like Helen, you lead an active and independent lifestyle but want to enjoy peace of mind in case of emergencies, the MePACS home and mobile alarm bundle is a great solution.
To find out more about our monitored personal alarms call us on 1800 685 329 today!