Nikki is an occupational therapist who works in rehabilitation at Peninsula Health. Her role involves working with seniors, people living with disability, or people who have experienced a fall or stroke, enabling them to return to a level of independence and meaningful engagement in activities. She also takes active part in assessing the patient’s home environment and provide modifications or equipment to enable them to stay at home longer and live safely and independently.

Nikki recommends the MePACS personal alarm service because, in her experience, it gives patients and families peace of mind.  When patients are going home MePACS can provide help when they need it or in an emergency situation. “Family members can't always be there to help their loved one so it really can give them a sense of safety and security when they go home,” said Nikki.

Nikki says that occupational therapists and health professionals know how important it is for patients to keep active and engaged in their social communities, so having an alarm that they can take with them is very helpful. “I’ve often had patients tell me that the MePACS personal alarm has been a lifesaver for them, because they were able to get the help that they needed in a timely fashion,” she added.

From her experience, if a patient without a personal alarm has fall at home, they could have been lying on the floor for hours or even days. “I've seen patients come in who have had this happen and it's really awful. MePACS really gives patients a quicker response as it allows a real person to answer the call from that patient in distress and respond to it quickly with the right help.”  

In Nikki’s experience as an occupational therapist, a monitored personal alarm service is able to triage and respond to calls quickly because there's a real person who answers the call and is able to get the right help for the patient. “MePACS is a monitored service 24 hours a day, 365 days a year, which means that you can rely on them for help any time of the day or night,” concludes Nikki.

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