21 Nov 18

“I feel safer at work, now that I have a MePACS Duress Alarm.” – Matthew, Senior Clinician

Karen Smith | Lone Worker , Lone Worker Safety , Testimonials

Matt Baynes is a senior clinician in the Adult Community Mental Health team at Peninsula Health who has benefitted from the MePACS Duress Alarm

Matt often feels vulnerable going into patients home alone and feels the MePACS Duress Safety Alarm gives him the peace of mind that if an incident were to occur that he’s not alone and could get help quickly. 

“With our job, we do have clients who can be quite aggressive towards us, because of their illness, and they don’t feel like we need to help them. We have had a couple of incidences when we have had to press the alarm for further assistance as we are by ourselves and quite vulnerable. The MePACS Duress Alarm gives people like me who are lone workers peace of mind that they are safe  –  it’s practical and hands-on and it means we can get the help we need straight away.”

“I feel more confident now going into a client’s house because if something did happen, I feel like I’m not alone”.

“I feel more confident now going into a client’s house because if something did happen, I feel like I’m not alone. I can press the alarm, speak to someone straight away and get help I need quickly.”

“Unlike a mobile phone, you can quickly press the blue button for help, you don’t have to go through your contacts and unlock your mobile phone, and it’s very simple and crucially a lot quicker.”

“I feel the MePACS duress alarm system gives me peace of mind and I feel safer at work, knowing I can go to work confident that I can come home safe to my family,” said Matt.

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MePACS 24/7 Duress Alarm Service – ideal for lone workers

Download Our Ultimate Guide To Duress Alarms

 MePACS offer a duress alarms with 24/7 monitored response service, which is ideal for lone workers, people working in the community, are isolated or work at night. It’s a fully monitored service responded to by trained professionals based in Australia, so you can be assured that when assistance is required, you get the right help to your team quickly to ensure lone worker safety is maintained. 


In the event of an accident, violence, assault, fire or even medical emergency for you or a client, once the alarm is pressed MePACS will contact you within 2 minutes to find out what help you need and contact either a manager, security team or 000. 

 MePACS Duress Alarm Systems have the following features which provide reassurance for both the employer and their staff: 

  • Quick and simple to use 
  • One button activation 
  • Two way communications via the alarm 
  • Fall Detection
  • Mobile alarms are splash proof 
  • GPS locator in duress alarm 

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Feel confident you have taken reasonable steps to minimise risks faced by YOUR lone workers. For more information, call MePACS on 1800 685 329 or visit