Our lovely client Max sent us an email the week prior to Christmas to say thank you for our assistance during his recent medical emergency.
“I wanted to let you know how grateful I am that I had a MePACS personal alarm when I took a fall.”
“The last thing I remember is closing my front door at 10.30am to go to an appointment. I woke up 2 hours later in Bendigo Hospital not knowing what happened or how I got there. I spent 2 nights there as I split my head open and was profusely bleeding, the doctors believe I may have had a stroke – however nothing has been confirmed.”
“I am now in the care of family. I do not know what made me fall but I fell backwards onto the concrete verandah. I was told that I pressed my MePACS alarm but I do not remember doing so. If it was not for MePACS I could have being laying there for hours as my front door is out of sight of the street and anyone walking past would not have seen me.
“If it was not for MePACS I don’t think I would be here now.”
Max says that he’s so relieved that his local council worker told him to sign up to the MePACS service. He hadn’t heard of MePACS prior to their referral, and was so glad the service was recommended to him.
Max’s family also feel very appreciative for the MePACS service, as they all live far away and Max’s closest friend lives 10km away.
“They all worry about me at times. We are all very relieved that I have the safety and reassurance of the MePACS personal alarm,” said Max.
“I feel a lot safer at home now, I feel someone is always there for me should I need emergency assistance.”
The MePACS personal emergency response system is designed to provide safety for senior Australians, people with chronic conditions or those recovering from surgery. Our mission is to keep people safe and independent in their own homes by providing 24/7 rapid emergency response by trained operators.