Peace of mind begins at home
Inclusions & pricing
For regional areas please
contact us for a quote.
How does Home Alarm work?
Press the button
Talk to us
We take action
Why the Home Alarm is an
easy choice
Home Alarm
funding options
Daily Call check-in service
Accessories & options
Hear from our clients
The MePACS staff are lovely, they answer quickly, and I have confidence in the service – I feel that I can rely on them to get me emergency help should I need it.
MePACS saved my life actually. I wouldn’t be here if it wasn’t for MePACS because nobody would have come to check on me. It’s an excellent service.
I was looking for professional, caring and reliable support and I chose MePACS because the service met my exceptionally high standard requirements.
It doesn’t matter what age you are, MePACS is a lifesaver. If you’ve got a medical condition, disability or you’re prone to falls, it is essential to have a personal alarm for your safety.
I am so impressed with the MePACS service. I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.
MePACS has restored my confidence to go out by myself. If you’re a senior who lives alone like me, I would certainly recommend a MePACS alarm. It is essential for us.
MePACS is excellent. The most important thing to me is that I feel secure with it – I’m not a nuisance to anyone around the place, I just push a little button and MePACS will answer in what feels like no time.
“MePACS has got, without a doubt, the politest and nicest people. They never seem to be busy, even though you know they are, they’re terrific. I’d give up all my other possessions before I gave up my MePACS alarm.
I feel safe and supported to keep living independently with MePACS. They give me peace of mind because I know I can rely on them to answer when I press the pendant for help. The response team are there 24/7, and they have my medical details on file so they’re aware of what emergency assistance I may require.
Home Alarm FAQs
The home alarm has a backup battery and will continue to work as usual for at least 38 hours. Once the power is restored, the alarm will automatically reconnect and the mains light will turn solid green.
In a power outage, the alarm sends MePACS an automatic notification. There is no need to call us. We are already aware and monitoring the situation.
The Daily Call is an optional* check-in service for your welfare.
If you have opted in, you will need to press the Call button on the base unit every day between 6am—11am to let us know that you are okay. A series of fast beeps indicates your check-in has been registered by MePACS.
If we don’t receive your daily call by 11am, we will contact you to check that you are okay.
If we are unable to reach you, we will contact your nominated contacts to check in on you.
If we are not able to reach your or your contacts by 3pm to confirm you are okay, we will organise a police welfare check.
*Personal Alert Victoria clients must opt in for the Daily Call as part of their funded service.
No, the Home Alarm is connected to MePACS via the 4G mobile network in your area.
No, the Home Alarm is connected via the 4G mobile network.
We do recommend having a phone (mobile or landline) in case we cannot contact you through the alarm in an emergency.
Yes, you can. We can connect up to four pendants to one Home Alarm base unit. Each pendant is programmed to an individual client, so we know who has activated the alarm in the event of an emergency.
