22 Apr 21

“I am so impressed with the MePACS service.” – Yvonne

MePACS Team | Clients , Testimonials

Our lovely client Yvonne says that she feels safer with her MePACS home and mobile alarms.

Yvonne joined MePACS in 2016, after deciding to prioritise her health and safety as she was living alone at home, with only her furry friend Tuppy by her side. Although loyal and friendly, Tuppy would not be much help in an emergency, so Yvonne thought a personal alarm would be an ideal safety accessory.

“I had arthritis in my feet, and on two occasions I couldn’t even get out of bed. I realised I had no way of contacting anyone for help, and that’s when I knew I really needed a personal alarm.”

Yvonne unfortunately experienced a couple of medical emergencies in the space of two months. But each time she pressed the button on her personal alarm, and the MePACS monitoring team responded quickly and provided her with  the help and support she needed.

“One of the symptoms of my medical conditions is getting the shakes, and it can happen so violently that I can’t form words properly. So I pressed my pendant and MePACS called my sister-in-law and the ambulance for me. I was impressed that my contacts and the ambulance all arrived within 20 minutes, arranged by MePACS.”

The second time she experienced a health issue, it was an “acute attack of sciatica” down her right side. Yvonne pressed the button again, and called MePACS for help. A trained monitor assessed the situation and called an on-call doctor to help Yvonne. The doctor monitored her condition and stayed on the line until her symptoms subsided. She was able to avoid going to hospital and did not require an ambulance.

“I do not know what I would have done without MePACS. And the fact that I live alone is why I think a personal alarm is an absolute necessity to have. I don’t have to rely on anyone else, because I know I am guaranteed a response from MePACS 24/7. When you think about it, MePACS may just save your life.”

“Each time, the response was very quick. My emergency contacts were notified with such speed so they were able to help me with my crisis on both occasions.”

Yvonne says she is lucky to have both MePACS home and mobile alarms, allowing her to feel safer at home, or when she’s out and about.

“I always have my Home Alarm around my neck, and I wear it in the shower too. When I go out, then I switch it for the MePACS Mobile Alarm and I can even take that on holiday with me.”

With automatic falls detection and GPS location technology, the MePACS Mobile Alarm is a simple and effective personal alarm that is designed to keep people like Yvonne safe when they’re out doing their shopping, going to medical appointments, or catching up with friedns.

“I am very impressed with the MePACS service. For me, it’s the security in knowing that whether I am at home or away, I have help from MePACS. It’s just the press of one button – easy and simple.”

“I absolutely recommend MePACS just for peace of mind, particularly if you live on your own, because it’s that safety net. Knowing that you get an instant response is so important, and I feel so much safer in my own home because I have MePACS constantly looking out for me.”

The Home and Mobile Alarm bundle is recommended for people who enjoy the freedom to be independent and active. To find out more call us on 1800 685 329 or visit