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Supporting our NDIS Community with Independence – Home & Away

24/7 Personal Response Alarm System

The MePACS fast response service is ideal for people with disabilities or chronic conditions to keep you independent and safe, with reassurance that if you had a fall, an accident or felt unwell help is just the press of one button away.  Allowing you to get on with a full and active life.

The Personal Alarms are available as a home unit or both home and mobile – providing that peace of mind when you are at home and when out and about.

And if you are eligible for funding you can purchase your alarm via the National Disability Insurance Scheme as we are an approved NDIS provider.

How It Works

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Press the button

Simply press the button on your pendant to call for help

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Receive help

We will speak to you via the base unit within 2 minutes.

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We work out what you need

We’ll identify what help you need.

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We take action

We’ll call your contact or emergency service

friendly staff mepacs australia elderly alarm

Friendly Trained Staff

Unlike auto dialer alarms it’s the human touch of MePACS that ensures you are guaranteed a fast response by real people 24/7.

With the MePACS Medical alarm, once you have pressed your button help is only 2 minutes away, by our friendly fully trained team, ready to get you the appropriate help, any time of the day or night. We know that family may not always be available to help 24/7 so you can rely on us giving you and your family true peace of mind that you are safer with MePACS.

And unlike auto dialer alarms we are able to share the emergency information with 000 who can then prioritise the call to the client. 

Our personal alarm service offers:

  • Guaranteed 24/7 Fast Response
  • We keep in touch with the client until help has arrived
  • Alarms for both home and away
  • Works independently of the NBN so no need for a phone line
  • No lock in contract
  • Key lock safes available
  • High levels of client satisfaction
  • NDIS approved provider
mepacs base unit

How Much Does it Cost?

Home Response Service

Great for use around the home and garden.

The Home Alarm comes with:

  • A quick and simple one button activation wrist or neck pendant
  • Home base unit with two way communication so no need to get to a phone
  • Waterproof pendants so they can be worn in the bath or shower
  • No additional phone charges
  • Monthly pendant testing for your safety

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mepacs homeandmobile unit

Home & Mobile Response Service

Ideal for those who like to get out of the house to visit the shops, library, friends, go walking or even on holiday in Australia.
The Home and Mobile Alarms come with:

  • Quick and simple one button activation on both the home & mobile alarms
  • Neck or wrist home pendant and mobile alarm unit
  • Home base unit and Mobile unit with two way communication so no need to get to a phone
  • GPS locator in Mobile alarm
  • Waterproof home pendants and splash proof mobile alarm
  • No additional phone charges
  • Monthly pendant testing for your safety
  • Mobile charging base unit
  • Belt clip and lanyard

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Additional Details

One-off Installation Costs

  • Professional Installation – $140
  • Self Installation – $29 for one alarm / $39 for two alarms

If you have been approved for NDIS funding please call us for NDIS specific pricing. When requesting funding via the NDIS for a Personal Alarm you need to allocate the correct amount under: 

MePACS Provider Number – 79282935

Provider Name on NDIS website – Peninsula Health (MePACS is owned by Peninsula Health)

Click here for Category details

Click here for other Peninsula Health NDIS Services


Sandy NDIS Personal Alarm Mepacs

Our Clients

“When I returned home I felt reassured that if I had any future falls I would receive help quickly

Sandy is 55 years of age and uses her NDIS funding to help live independently in her own home in Melbourne. She has a Pacemaker as well as muscular dystrophy, so her mobility is limited and she’s prone to falls.

Sandy had to use her MePACS alarm in an emergency situation a few months ago. “I was experiencing severe pain in my neck and back and was also having trouble breathing. The MePACS response operator answered my call within a minute, I was so reassured to know an ambulance was on its way.

When I returned home I felt reassured that if I had any future falls I would receive help quickly. I was so relieved to hear the MePACS response monitors voice, he stayed on the phone to me until the ambulance arrived – he was wonderful!

Click here to read Sandy’s full testimonial.


Our Clients

“I now feel safer that I have MePACS”

Theresa is wheelchair bound and had quite a nasty fall earlier last year, this was when she decided she needed more support, as she no longer felt safe living alone in her home.

“When I fell on the floor earlier last year, I was concerned that if I hadn’t had my phone with me I wouldn’t have been able to ring for help.” Said Theresa.

“This incident encouraged me get additional support in case I was to fall over again and prompted me to take up the MePACS service. I need the assistance of someone I could rely on anytime day or at night”.

“I now feel safer in my home thanks to MePACS. I feel reassured that if I have a fall again I have the MePACS alarm around my neck which I can press and I will get help right away”.

Click here to read Theresa’s full testimonial.