Personal Alarms for NDIS Participants

Whether you're living independently, with family, in supported accommodation, or receiving everyday care, a MePACS personal alarm can help you stay connected and confident, so you can enjoy life your way.
Eligibility

Using NDIS funding for a personal alarm

Personal alarms can be funded under the NDIS if they relate to your disability and support your safety, independence or access to the community.
For many participants, the cost of the alarm and monitoring service can be covered through your NDIS plan, with no out-of-pocket expenses.

We can invoice the NDIS directly and offer special NDIS pricing to help maximise your funding.

Compare personal alarm options

The best personal alarm is the one you'll feel comfortable wearing and using every day.
Solo Connect
Falls detection & GPS
2-Way audio through the watch
Waterproof (IP68 rating)
Works Australia-wide
Health & Wellness apps
An advanced personal alarm on the Samsung Galaxy Watch for tech-confident people.
Available in 2 sizes.
Small: 40mm | Large: 44mm
Mobile Alarm
Falls detection and GPS
2-Way audio through the alarm
Easy to use
Works Australia-wide
Lanyard and belt clip options
Portable alarm for clients who are active in community. Available in a bundle with the Home Alarm.
Size (mm): 70.7 H x 41.5 W x 17.3 D
Weight: 28 grams
Home Alarm
Showerproof pendant
No pendant charging
Chain and wristband options
Fall detection pendant available
Optional daily check-in service
A cost effective and easy to use alarm system for clients who are mostly at home.
A range of accessories are available to support accessibility.
Solo Connect
An advanced personal alarm on the Samsung Galaxy Watch for tech-confident, active clients.
Falls detection & GPS
2-Way audio through the watch
Waterproof (IP68 rating)
Works across Australia
Health & Wellness apps
Home Alarm
A cost effective and easy to use alarm system for clients who are mostly at home.
Showerproof pendant
No pendant charging
Chain and wristband options
Fall detection pendant available
Optional daily check-in service
Mobile Alarm
Portable alarm for clients who are active in community. Available in a bundle with the Home Alarm.
Falls detection and GPS
2-Way audio through the alarm
Easy to use
Works across Australia
Lanyard and belt clip options
Compare alarms and find the right fit for your needs

How to get a MePACS alarm using NDIS funding

The process depends on how your NDIS plan is managed.
Self-managed
You can order the alarm directly from MePACS and then claim reimbursement for the alarm and monthly monitoring fees from the NDIS.
We can provide a quote, invoices and any other supporting documentation you may need.
Plan-managed or NDIA-managed
Your support coordinator or an OT can order the alarm on your behalf. MePACS can provide quotes and any other supporting documentation required.
Once approved by the NDIS, we will invoice the NDIS or your plan manager directly.
Funding for personal alarms can come from the Core Supports Consumables budget for low-risk, low-cost AT or use the Capital Support budget.
Ready to take the next step towards safety and independence?
Additional products

Accessories & Options

Falls pendant

Optional falls detection pendant to pair with your Home Alarm
$249 /annually
Includes free low battery replacements
Enquire now

Key safe

Store your spare house keys safely for emergency access
$80
Enquire now

Vibrating pendant

A Home Alarm pendant for clients who are vision impaired
$80
Enquire now

Blow switch

Activate the Home Alarm wirelessly by blowing or sipping
$140
Enquire now

MePACS NDIS Provider Details

Provider name
Bayside Health
Provider number
4050000712
Category Details
Low Cost AT - Personal Care and Safety      
Items needed for personal care and safety costing less than $1500.
Item number:
03_090000911_0103_1_1
Capital Supports / AT
Safety devices including flashing or vibrating doorbells, smoke alert and personal alarms.
Item number:
05_222909111_0103_1_2

Client Testimonials

Independence is everything and MePACS gives me confidence. If something happens, I just press the magic button and know help is there.

With the alarm, I have help 24/7, no matter where I am.

I call them Sim’s Angels!

Simone

It’s just a life changer, knowing that someone is there. If I’m collapsing because my sugar level suddenly drops, I know I can just call MePACS.

MePACS are always polite and ask if there’s anything they can do for you. They actually care about you.

Wayne

MePACS is a necessity for people with MS. It’s about being aware of my condition and how it impacts certain aspects of your life.

Having the MePACS response team there for me 24/7 really gives me a great sense of calm.

Leon

It doesn’t matter what age you are, MePACS is a lifesaver.

If you’ve got a medical condition, disability or you’re prone to falls, it is essential to have a personal alarm for your safety.

Elizabeth

Frequently Asked Questions

Can I get a MePACS personal alarm for free through the NDIS?

For many participants, the cost of the alarm and monthly monitoring fees can be covered through their NDIS funding without any out-of-pocket expenses, as long as it's included in the NDIS plan.
If you're unsure whether you have sufficient funding, our team can help discuss the options and support you through the process.

Who is eligible for NDIS funding?

To be eligible for the NDIS, you need to:

✤ Be aged between 9-65 when you first enter the NDIS
✤ Live in Australia and meet residency or citizenship requirements
✤ Have a permanent disability that significantly impacts your daily life

If you're unsure whether you are eligible for NDIS funding, our team can help explain your options.

Is the Solo Connect covered by the NDIS?

Yes. The Solo Connect is a dedicated monitored personal alarm device and it is eligible for funding through the NDIS. Both the device and the monthly monitoring fees can be covered by the NDIS.

How is the Solo Connect Watch different from an Apple Watch or Samsung Galaxy Watch?

The Solo Connect Watch, Apple Watch and Samsung Galaxy Watch share some features, including fall detection, GPS and two-way voice communication. However, they are designed for different purposes.

Apple and Samsung watches are primarily smartwatches, designed for communication, apps and everyday convenience. While they offer some emergency features, these generally rely on notifying nominated contacts or calling Triple Zero.

The Solo Connect Watch is a dedicated personal alarm, designed specifically for fast access help during an emergency. At the press of a button, it connects you directly to the MePACS 24/7 emergency response team, where trained operators assess the situation and arrange the right assistance.

If emergency services are required, MePACS can provide responders with important information such as your medical conditions, allergies and medications, so they can prioritise and tailor their care. We also notify your nominated contacts and stay in contact with you until help arrives.

In short:
Apple Watch or Samsung Galaxy Watch: Smartwatch with emergency features.
Solo Connect Watch: Dedicated personal alarm with reliable 24/7 monitored emergency response.