Leading Provider of Personal Alarm Service
Your clients are safer with a MePACS Personal Alarm
We are one of Australia’s leading providers of Personal Alarms with 24/7 fast emergency response by real people. We’ve been keeping over 40,000 Seniors safe and living independently in their own homes for over 30 years. Backed by an Australian Health Care network, we pride ourselves on our high level of customer service and looking after our clients’ welfare.
24/7 Response Personal Alarm Service
It’s the human touch that makes the difference
Unlike autodialler alarms, it’s the human touch of MePACS that ensures your clients are guaranteed to a fast response by real people, at any time of the day or night.
Our friendly team can identify what help is required and call the relevant contact, whether it is a family member or emergency services.
And unlike autodialler alarms, we are able to share the emergency information with 000 who can then prioritise the call to the client.
- Guaranteed 24/7 Fast Response – within 2 minutes
- We keep in touch with the client until we know help has arrived
- Home and Mobile alarms
- Works independently of the NBN with no phone line required
- No lock-in contract
- Key lock available
- Choice of wrist or neck pendants
- Self-installation option
- High level of client satisfaction
Our Home Care Package team greatly appreciate the responsive and innovative service provided by MEPACs. They provide numerous options for our clients, in addition to the basic alarm, such as the mobile alarm and the smoke detector alarm. The ongoing monitoring service provides a great sense of security for clients and carers alike which promotes independence for our clients who live alone. The alarm office staff are very friendly and supportive and it is very reassuring to speak to a real person rather than an automated response especially when the alarm is activated.
TTHA at Home being a Home Care Package provider has been working with Mepacs for many years now and we are very happy and satisfied with the service provided to our clients and always have feel that we have peace of mind knowing that our clients have access to medical attention 24/7. In addition the new mobile unit is providing our clients extra safety when out and about.
In addition to the professional installation, we also offer the ability for Case Managers to install the MePACS Alarms themselves in the client’s home.
We’ve created this short video to show you how to do this.