Home Care Providers

homecareprovider subpage

Leading Provider of Personal Alarm Service

Place an Order Call 1800 685 329  Order Brochures 

We are one of Australia’s leading providers of Personal Alarms with 24/7 fast emergency response by real people. 

We’ve been keeping over 40,000 Seniors safe and living independently in their own homes for over 30 years.

Backed by an Australian Health Care network, we pride ourselves on our high level of customer service and looking after our clients’ welfare.

Your clients are safer with a MePACS Personal Alarm

Alarm Products Overview

24/7 Response Personal Alarm Service

It’s the human touch that makes the difference

Unlike auto dialler alarms, it’s the human touch of MePACS that ensures your clients are guaranteed to a fast response by real people, at any time of the day or night.

Our friendly team can identify what help is required and call the relevant contact, whether it is a family member or emergency services.

And unlike auto dialler alarms, we are able to share the emergency information with 000 who can then prioritise the call to the client. 

  • Guaranteed 24/7 Fast Response – within 2 minutes
  • We keep in touch with the client until we know help has arrived
  • Home, Mobile and Watch alarms
  • Works independently of the NBN with no phone line required
  • No lock-in contract
  • Key lock available
  • Choice of wrist or neck pendants
  • Self-installation option
  • High level of client satisfaction

Email us for more information

NEW: MePACS Solo Watch

Introducing the NEW MePACS Solo Watch 


A revolutionary personal alarm on the stylish Samsung Galaxy Watch.

One single device that keeps you safe at home and out and about.

Supporting a full and active life, it is fully water-resistant and has GPS technology so we can send help to the right location fast.

The MePACS Solo is ideal for clients who are comfortable with touch screen technology and live in a strong Telstra mobile coverage area. The alarm needs to be charged each day/night and the alert is raised via the watch face or by double pressing the button on the side of the watch so a client must have reasonable cognitive ability and dexterity in their hands in order to operate the watch.

MePACS has a duty of care to ensure our clients can access the service and easily raise an alert on the most appropriate device for them in the event of an emergency. Clients with a high risk of falls or chronic conditions should also have the home alarm to ensure during this period of time when the watch is being charged they still have the peace of mind that they can access the MePACS Service.

For more information, head to our MePACS Solo product page.

Order today – Call 1800 685 329 Join Now 

Home Care Provider Application

Place your order today by completing the form below, and we will be in contact with you shortly.

Self Installation

In addition to the professional installation, we also offer the ability for Case Managers to install the MePACS Alarms themselves in the client’s home.

We’ve created this short video to show you how to do this.

Case Manager Installation Guide

What Our Clients Say

Father Bob Maguire is a lovable larrikin. We’re proud to help him feel safe with his Home and Mobile alarms, so he can continue to help his community without any extra worry.

Read more about Father Bob’s story here

What Our Clients Say

Our client Val is 77 years young and grateful to have the MePACS Solo Watch keeping her safe and independent.

“Thanks to MePACS, we’ve all got great peace of mind.”

Read more about Val’s story here

Home Care Providers



We provide personal alarms to over 500 organisations supporting seniors and people living with disabilities. We ensure our clients can continue to live an independent and active life in their own home.

From home care providers to carers, we also support:

  • Hospitals
  • Occupational therapists
  • Physios
  • General Practitioners
Our Home Care Package team greatly appreciate the responsive and innovative service provided by MePACs. The ongoing monitoring service provides a great sense of security for clients and carers alike which promotes independence for our clients who live alone. The MePACS response team are very friendly and supportive and it is reassuring to speak to a real person rather than an automated response when the alarm is activated.
Gippsland Lakes Community Health
TTHA at Home has been working with MePACS for many years now. We are very satisfied with the service provided to our clients and have peace of mind in knowing that our clients have access to medical attention 24/7. In addition, the mobile unit is providing our clients extra safety when out and about.
Tabulam & Templer