06 Sep 21

“I feel safe and supported to keep living independently with MePACS.” – Ormond

MePACS Team | Clients , Testimonials

Ormond lives independently in Victoria and has been a client of MePACS for over 15 years. He appreciates the care and support that the MePACS  24/7 emergency response service has provided him, and which has enabled him to continue living independently all this time.

“When I started to live on my own, I knew with my personal history of a heart attack and ongoing medical conditions put me at risk. I would definitely need to have a safety measure in place if I experienced a fall or medical emergency – so I joined MePACS and it was a great decision from then on”, Said Ormond.

“MePACS gives me peace of mind because I know I can rely on them to answer when I press the pendant for help. The response team are there 24/7, and they have my medical details on file so they’re aware of what emergency assistance I may require.”

Due to his underlying medical conditions, Ormond says that it’s a matter of when, not if, he has a serious medical emergency and needs help as soon as possible. Now, Ormond and his family have peace of mind, knowing that in an emergency, MePACS is always available to respond swiftly and efficiently, especially when time is of the essence.

“There was a time where I started getting chest pains and was having trouble breathing at home. So, I pressed the alarm around my neck and MePACS quickly called an ambulance to take me straight to hospital. It wasn’t a heart attack, but it turns out that I had pneumonia.”

Ormond says that he likes living independently. While he knows that his daughters want him to live closer to them, he’s got everything he needs to feel safe and secure in his own home, especially with the MePACS home alarm.

The MePACS Home Alarm helps people who live independently feel safer and have more confidence at home. The small pendant is lightweight, very easy to use, and can be worn on the wrist or around the neck. It is completely waterproof, so it can, and should be, worn in the shower or bath. The home alarm has a range of approximately 50 meters, which usually covers the home and garden, and does not require the NBN, a landline, or a mobile phone.

As an added safety measure, Ormond also appreciates the MePACS wellbeing call service. As part of this service, Ormond presses a daily call button on his home alarm every day between 6am and 11am, to let MePACS know that he’s okay.  If Ormond misses a daily call, MePACS will try to get in touch with him at 3pm to make sure he’s okay.

“When you get older and have respiratory problems, you start to worry more about your health at night. The fact that I’m encouraged to press my MePACS alarm every morning is very reassuring because if something goes wrong overnight and I don’t press it for whatever reason, they’ll make sure someone checks in on me”, said Ormond.

“I feel safe and supported to keep living independently with MePACS.”

If you, or someone you know, would like to feel safer at home  Join Now or call 1800 685 329 for more information.