18 Feb 21

MePACS secures tender with Personal AlertSA (formerly known as Personal Alert Rebate Scheme)

Alayna Hansen | Latest Industry News , MePACS News

Access to personal alarms for seniors is becoming an increasing public health priority, especially with more seniors wanting to remain living independently in their own home whilst being safe and secure.

As of 1st February 2021, MePACS is one of two approved providers of the Personal Alert SA Scheme for eligible South Australian seniors, who can now receive government funding for our range of personal alarms and 24/7 monitoring service.

What is the Personal Alert Scheme in South Australia (PASA)?

The Personal Alert SA Scheme (PASA) is a state-wide funding initiative from the South Australian Government which aims to make monitored personal alarms more accessible to those who need them.

Eligible seniors are able to apply to the personal alert scheme in SA and once issued with an approval, are then able to order their MePACS personal alarm. The South Australian Government subsidises the cost of equipment and annual monitoring of a home alarm to make it more affordable for seniors to take up a lifesaving personal alarm.

What has happened to Personal Alert Rebate Scheme (PARS)?

The Personal Alert Rebate Scheme is the original name of the Personal Alert SA Scheme. The former program offered a range of personal alert systems in South Australia but now the personal alarm rebate scheme only offers government funded personal alarms from two providers. This care alert government rebate in SA will help seniors to feel safer in their own home and have a quick and easy way to signal for help.

What is the MePACS 24/7 emergency response service?

MePACS personal alarms are for seniors who want to feel safer in their own home and have a quick and easy way to signal for help if they should fall or feel unwell.

Once the MePACS personal alarm is pressed, the signal connects with our 24/7 emergency response centre of trained professionals and then responded to by contacting the client via the alarm unit to triage the situation and call the appropriate help i.e. Triple 0 or family member. This fast response and action by trained professionals can make all the difference when in an emergency situation and organising the relevant medical attention required.

As a monitored personal alarm provider for over 30 years, MePACS continues to provide our clients with the ultimate peace of mind and the confidence to be independent, with the knowledge our 24/7 emergency response team will respond to a signal for help.

Our personal alarms also allow seniors to live the lifestyle they want with little worry – from home alarms to touch screen Smart Watches with GPS technology, automatic falls detection and a lightweight but durable design, these devices are the ideal safety companion for those who want extra security yet still enjoy personal freedom in their leisure years.

Find out more about our personal alarms

Am I eligible for Personal Alert South Australia?

First and foremost, you must be a permanent South Australian Resident and have sought an assessment for home care by My Aged Care before applying for the new personal alarm rebate scheme.

To be eligible for the scheme, seniors must be a permanent South Australian resident and have sought an assessment for aged care services through My Aged Care before applying.
There are several other requirements that need to be met for eligibility, including being over 75 years of age (65 if you are Aboriginal); a holder of a Centrelink Pensioner Concession Card or a Department of Veterans’ Affairs Pensioner Concession Card.

A registered health professional must also certify that applicants meet all the clinical and functional criteria, which includes having a high fall risk and an ongoing major medical condition that requires an emergency response. You must also meet the social criteria.

How to apply for Personal Alert SA

Download the Application for Approval or call Personal AlertSA on 1300 700 169 and ask for a form to be sent to you. Complete and sign this application form with a registered healthcare professional and submit to

Application for Approval

How can I find out more about Personal Alert SA?

For more information, visit, the official Personal AlertSA webpage or call 1300 700 169.